If you decide to say goodbye to the device that has accompanied you for a long time, First of all, it is worth understanding that the refusal to pay for the service is not its disabling.

In such a situation, you run the risk of issuing a large amount of debt as a result, which will grow over the time until you use the device.

How to turn off a Rostelecom landline phone? For a specific disconnect it is necessary to resolve this issue directly with the operator of the company. How to disable online? Alas, this function is not provided in the personal account on the site.

To carry out this process, it is first necessary to write an application for disconnection, which is given to the manager at the office, or sent by registered mail to the destination.

What is needed for the procedure?

When disconnecting communication from Rostelecom, it is worth understanding that that you run the risk of turning off the Internet and television along with the landline phone, therefore, this issue must be carefully discussed with the specialists of the communication department. Shutdown usually occurs for the following reasons:

  • if you wish to terminate the contract for receiving services from the company;
  • if you want to block the number for a certain specific period of time.

If you block the service, you always have the right to resume using the stationary device at any convenient time.

Blocking does not require a special visit to the sales office, filing an application, which is necessary in case of a complete shutdown. This can be done by simply calling the operator, who will fulfill your request in a matter of minutes.

Unblocking the line will also not make it difficult for you, this process will also be available in the call mode to the operator of Rostelecom. At the same time, it is worth knowing that blocking the line is paid, but the amount will be the most minimal, symbolic.

It is important to understand that before disconnecting communication services it is necessary to pay off all debts to Rostelecom, to avoid unexpected debts in the future.

How to terminate the contract with Rostelecom permanently

If you want to terminate the communication agreement with the company once and for all, in this case you need to find an agreement that allows you to use the communication at home.

But quite often this is not an easy action, because. the contract was drawn up quite a long time ago and could simply be lost. What to do in such a situation? To begin with, it is worth remembering in whose name it was concluded, because only the person who concluded the contract has the right to terminate it.

Therefore, if the document was issued to one of your relatives, then it is they who must visit the Rostelecom office and write the necessary application to refuse telephone communication services.

Finished the application should be taken to the main office of the company, to the reception department with various questions. An application indicating that you wish to terminate the contract from a specific date must be handed to the office manager.

If for any reason you cannot visit the branch of the company, there is another option for terminating the contract. In this case, you may carry out the process by sending a registered letter by mail to the address of the company.

The following papers must also be enclosed in the finished formulated letter:

  • the text of the application, which must be written in a free form, while it must clearly state the specific goal of refusing the communication service;
  • a photocopy of the passport;
  • a photocopy of the contract drawn up upon connection;
  • a photocopy of the power of attorney, if your actions represent the interests of others.

When making an application don't forget to include your contact details, necessary for communication in case of any kind of questions.

It is important to remember that in case of a complete refusal, you must fulfill some conditions:

  • at the time of refusal, your personal account should not have the slightest debt for communications, the Internet, television;
  • when deciding to cancel home communication, it is not enough to simply refuse payment, this will not be considered a disconnection. In this case, the debt for telephone communication will grow every month. That is why it is very important to contact the operator of the company to solve this problem.

Can I turn off my home phone and leave the Internet in Rostelecom? You can lose the Internet if you refuse a landline phone, so you should discuss all the details and nuances directly with the company manager.

Required documents

To completely terminate the contract for communication services, Rostelecom will need the following documents:

  1. Your ID card.
  2. document for an apartment.
  3. Contract for receiving services from Rostelecom.
  4. Payment receipts.

To terminate the agreement with the company, you need to contact their main office directly. Provided that the document was drawn up in your name, other documents are not needed except for a passport.

If you are not a homeowner, then you will need a paper proving your ownership of the apartment. If the living space was inherited from a deceased relative, in this case it is necessary to provide a copy of the death certificate of the owner.

When you come to the office to write an application for disconnection, You will be asked about the reason for the refusal without fail. You have the right to announce any reason, the most common are the following:

  • lack of funds to pay;
  • moving to another place of residence;
  • refusal for the uselessness of this service.

After listening to your reason for refusal, be sure to offer to reconnect to a more favorable tariff with a minimum payment. You have the right to choose to agree to a new tariff or to abandon the phone forever.

In case of refusal, you will have to pay for calls and communication services for the last time of use, this can be done in the same office.

How to write an application or letter

If you refuse the device, you must draw up an application for disconnection or a letter that will be sent to the office by custom type. This document is quite easy to compile, most often it is made in free form, subject to certain rules and conditions.

Information to be included in the text of the application or letter:

  • your full name, address where the number is registered;
  • passport details of the person in whose name the agreement was concluded;
  • phone number to be disconnected;
  • connection contract number;
  • date, which will be considered the starting exact shutdown.

Also, the application must contain information about your contact information necessary for further contacts with you. The manager of the company will contact you by phone and agree on the date and time, when it is convenient to meet the wizard to remove the telephone line connection point.

If you are dealing with this issue not on your own behalf, but represent someone else's interests, you will definitely need a power of attorney to perform these actions.

Now we will try to figure out how to turn off Rostelecom's home phone. This is far from the most difficult thing that a company can only require. Sometimes the connection itself delivers more problems and inconveniences. All subscribers are offered several options for solving the problem. And everyone is able to independently decide which technique to choose. In addition to refusing services, it’s worth talking about connecting. Maybe you don’t need to turn it off at all?

What's this?

Home telephone is not such a new service. This is the most common phone that you have at home. It can be said, a landline number that allows you to use communication services. It is very convenient if you constantly communicate. After all, sometimes mobile communications can be too expensive.

Rostelecom's tariffs for home telephones are varied. And everyone is able to find an offer that will suit his taste. You can connect either per-minute billing, or just a monthly fee. Something like limit and unlimited. It all depends on how often you communicate. By the way, a home phone is convenient in cases of talking with different companies. You don’t have to pay very expensive, and even every minute.

Tariff selection

As already mentioned, Rostelecom's tariffs for home telephones are varied. And all of them are quite accessible to each client. Full information with a description of the offers can be found on the official page of the provider. There are a lot of them and there is simply no need to list them all now.

Before turning off Rostelecom's home phone, it's better to ask what offers the company has. Maybe what you have connected now is outdated. And you can pick up a more interesting and profitable offer.

A little specifics about tariff plans. There are limited offers and unlimited offers. More precisely, it all depends on your payment. You can pay subscription fees or directly for minutes of conversation. The first option is in great demand. After all, the average cost of a month of servicing a landline phone is about 350 rubles. For this price, you can talk indefinitely. More accurate information about the proposals is published on the official website of Rostelecom. It is constantly being updated. And what was relevant yesterday may already be lost today. Therefore, it is worth checking the web page from time to time for new convenient and profitable offers.

Payment

At Rostelecom, paying for a home telephone is the most common utility bill. At the end of the month, you will receive an invoice for services rendered. And it will contain all the information that can only relate to a landline phone.

You can pay in different ways: as you are used to paying for utility services or using the official page of the provider. The corporation "Rostelecom" payment for a home phone via the Internet is in great demand. True, not through the official page, but with the help of Sberbank-Online or some similar services.

About debts

At Rostelecom, the balance of a home phone can be checked in several ways. After all, we are talking about your debt. The first option is to call the company, give your home address and get account information. Not very difficult, but subscribers do not relish this method too much.

The second approach is to view the debt on the official website of Rostelecom using the "Personal Account". You will see the balance in the "Home phone" tab. This is the debt for a certain period of time (it is also indicated).

The last suggestion is to simply look at the payment receipt. The balance of Rostelecom (telephone) is also indicated there. True, it will be marked as "Debt" or "Debt". Without paying it off, you will either be disconnected from your home phone services (more precisely, suspended), or you will not be able to refuse this opportunity on your own. Thus, before turning off Rostelecom's home phone, it is better to make sure that you do not have any debt. Otherwise, you can forget about the idea altogether.

Personal rejection

Suppose we are convinced of the uselessness of a home telephone in an apartment (relevant for unsociable people and those who prefer mobile communications more). Now you need to somehow refuse this service. What is needed for this?

If you have a debt, you will be asked to pay it off. Do this, and then contact the office again to terminate the contract for the provision of home telephone services. Now you will be applied for. Sign the waiver and wait for the result. Usually turn off the phone instantly (within a few hours).

Electronic view

But lately, this option has not been very popular. Subscribers are trying to use the Internet more and more to connect and disconnect one or another service of different communication companies. This also applies to Rostelecom.

Anyone can turn off their home phone using the corporation's website. There you must log in to the "Personal Account". If you don't have an account yet, create one. How to turn off the Rostelecom home phone? You just need to go to the "Services" - "Home phone" section. Opposite the corresponding inscription you will see "Disable". Click on this feature.

You will see a window with a huge number of lines. This is an application to turn off the landline phone. Fill in all fields (important and mandatory marked with *). Don't forget to include your initials as well as the service delivery address. At the end of the process, you need to click on "Confirm". Cancellation request has been sent. We are waiting for a response from the provider. The office staff will check your debt and, in case of its absence, will send a letter notifying you of the successful processing of the request. There will also be indicated the terms of turning off the phone.

Is it necessary?

There is only one question left. Do I need to subscribe to landline phone services? Or is it better not to think about it at all? To be honest, here everyone decides for himself. Using a landline phone, you can connect to the Internet. Therefore, there is no need to cancel the service completely. The exception is when the Internet is planned to be connected via a dedicated line.

In addition, a landline telephone is useful when communicating with loved ones, relatives and firms. Mobile communications can be expensive, but talking at home is not. Especially if you have an unlimited tariff with a fixed one. However, some get by with a regular mobile as well. In general, it's up to you to decide. At any time, you can subscribe to landline phone services or cancel them.

Today, a landline phone is no longer of any value. You can call relatives, friends or colleagues from a mobile that everyone has. Also in the modern world, Internet communication is gaining popularity. It allows you to call a person from anywhere without paying for traffic and see him during the call. The only downside is the constant internet connection. That is why the landline phone is out of our daily lives. Think about it: when was the last time you used it? Probably a very long time ago. This question is being asked by a lot of people now and they end up trying to turn off the phone.

Turn off your home phone

First you need to find the contract that you signed with the company for telephone services. Did you find it? Alright, let's move on to the next item. Try to read the contract carefully. It should say how to turn off the phone, what is needed for this and where to go. As a rule, the contract specifies under what circumstances the company can disconnect the home phone.

On the operator's official website, find the consultant's number, which you should contact before you go to the office. Find out from him how the disconnection is made, how long the company can terminate the contract and what you need to do to do this.

Before you go to the office, pay your home phone bill, if you have one, and keep the receipt.

If all the requirements are met, you can contact the company, a telecommunications services marketing specialist. In the application, indicate the reason for the refusal, attach an agreement and a receipt for payment for services.

That's all. It remains only to wait for a decision. As a rule, it arrives within a few days, it depends on the operator. If you are denied, contact the firm to find out the reason and resolve all disputes.

Now you know how to turn off your home phone, but what will happen to the Internet? It will automatically turn off, of course, if you use a combined tariff. Before turning off the landline phone, sign an agreement with another Internet provider or switch to another tariff.

Remember that before turning off the landline phone, you must carefully study the contract. So consultants will not be able to mislead you, and you will quickly find out the answers to your questions. The consultant will be able to understand you faster, so you will spend less time terminating the contract.

Turn off the landline phone "Rostelecom"

How to turn off the Rostelecom home phone? To do this is quite simple. As we have already found out, it is necessary to find a contract, study it, pay the debt and contact the company. You need to take the contract, receipt and passport with you. In the office of the manager you will write a statement.

If you are unable to come to the company, send a registered letter. It is necessary to attach a form to it, which can be downloaded from the official website. The answer should come within a week to your return address.

How to disconnect Rostelecom's home phone via the Internet? Today, the Internet is available in almost every home, and it would be very convenient if the operator took care of its users and allowed them to terminate the contract without leaving home. Let's see if this is possible.

Is it possible to turn off the landline telephone "Rostelecom" via the Internet?

How to disconnect Rostelecom's home phone via the Internet? Unfortunately, this is not possible. To connect the services of this operator, you just need to go to the site and write an application. There was no provision for such a possibility to disable services. How to turn off the Rostelecom home phone? Today, in order to refuse the services of this operator, you need a personal presence or sending a registered letter.

How to turn off MGTS home phone?

Moscow is a city where many people are connected to MGTS. If you are going to disconnect from the selected operator, then you should adhere to the following algorithm:

  • Find the contract and study all the points.
  • Go to the official site. On it, find the operator's phone number and the address of the service center.
  • First, contact the operator and find out how the shutdown will take place, what you need to bring with you.
  • After that, you can go to the office, where you will need to write an application to turn off the landline phone.

That's all. It remains only to wait until the application is approved. If you have recently connected these services, then most likely you have installed an optical modem, which legally belongs to the company. After disconnecting the home phone, you must wait for the master to pick it up.

So you learned how to turn off the MGTS home phone. Moscow is a huge city with a large number of offices of this company. Shutdown is fairly quick and easy.

How to turn off the home phone MGTS (Moscow) for a while?

To temporarily disable a landline phone, you must contact the office with a passport, where you will write an application to suspend the tariff. This service will be free of charge. If you decide to turn off your home phone for a few months, then it might pay off. It is not necessary to turn off the landline telephone for several weeks. Otherwise, you won't save.

To temporarily turn off a landline phone, you need to pay 300 rubles. In this case, you will be temporarily blocked, but not disconnected from the telephone line. It is because of this that every month it will be necessary to pay 205 rubles. You can resume services any day for free.

Turning off the MGTS landline phone for the vacation period

How to turn off the home phone MGTS (Moscow) for the duration of the vacation? As we have already found out, the company provides the possibility of temporary blocking, but it turns out to be quite expensive. It is not advisable to turn off the phone during the holidays, as you can only lose money. How can we reduce the cost of landline phone services?

You can apply to MGTS until the 20th day of the current month with an application and a passport for transferring to a new tariff. As a rule, they consider such applications quite quickly and connect a new tariff from the first day of the next month. You can switch to the cheapest tariff for a month. The change is free of charge.

How to return the old tariff

Returning the old tariff plan is quite simple, although the transition is carried out in different ways:

  • When switching from a time-based to a fixed tariff, you can simply call the hotline and select the desired tariff plan. It will connect on the first day of the next month.
  • When switching from a time-based to a combined tariff, you must come to the office before the 20th day of the current month and write an application for changing the tariff plan.

Conclusion

Now you know how to turn off your home phone. Different operators work on the same principle. First you need to find and study the contract. Then you should call the consultant and find out the answers to all your questions. Only after that you need to go to the office and write an application to turn off the landline phone. Of course, these are fairly simple steps that everyone can handle, but there are times when the shutdown is denied. If you have such a situation, you need to go to the office, find out the reason and solve the problem.

How to turn off your home phone on different operators? Only consultants can accurately answer this question. Everywhere there are pitfalls that must be overcome. In one company, you need to go to the office or fill out a registered letter, in another, you can simply go to the site and leave a request.

Rostelecom customers who use various communication services may need information on how to turn off their home phone. Rostelecom, along with fixed-line communications, offers a number of other services: television, the Internet, etc. For each of them, the principle of terminating the contract is identical. More details on how you can opt out of connected services on a permanent or temporary basis will be discussed in the current article.

Service blocking options

Often, under the question of how to turn off the home phone (Rostelecom), customers mean precisely a temporary refusal to provide services. The company offers this service to all subscribers who, for some reason, need to suspend the operation of the Internet, television, telephony. For example, it is quite relevant during the holidays, when the need for the same television disappears for a certain period. What is a temporary block for? During the "freeze" period of the account, the subscription fee is not charged. This allows you to save a lot by protecting yourself from having to pay for those days when the actual use of the services under the contract was not made. The service is provided on a paid basis - a certain amount will be debited from the account daily (you can find out more by contacting the support service, indicating the region of use).

The second option to suspend the provision of services is to terminate the contract. You need to refuse to interact with the provider only when you no longer plan to use the phone, TV or the Internet. Another reason why a subscriber may terminate the contract is a better offer for payment or terms of service from competitors.

Rostelecom: how to temporarily turn off your home phone?

If we are talking about a temporary suspension of the telephony service, then the client just needs to call the contact center and inform the operator of his intention. Before connecting the blocking, the employee will inform you what the price of this option is, whether there are additional nuances that the subscriber should be aware of, and how it will be possible to resume the provision of services in the future. After the need to block the account disappears, you should call the dispatcher again and ask to cancel it.

The procedure for the client to terminate the contract

If you are a client of the company and you have a question about how to turn off your home phone (Rostelecom, St. Petersburg, for example), then you should know that the principle of refusing services is identical in every region of the country.

The first thing to do is to pay off debts, of course, if any. Since it is impossible to terminate the contract under which there is a debt. The subscriber must independently clarify (for example, through a personal account on the Internet) whether there is a minus on the account, and deposit funds to pay it off.

Then you need to go to the sales and service salon - it is there that an application for termination of the contract is formed. In some cases, it is required to visit the central office of Rostelecom. It is recommended that you familiarize yourself with the list of addresses of the organization's branches on the official website and choose the most convenient one. At the office, employees will inform about further interaction: for example, how to return funds from the account (if there is a balance and there is no debt). Before turning off your home phone, Rostelecom will send a specialist to you to remove connection points. You should leave your contact number so that you can coordinate the time of the visit.

By the way, if the subscriber is concerned about the question of how to turn off 8 on the home phone (Rostelecom), then you should also contact the office and write a corresponding application to deactivate the intercity exit. To learn more, including whether it is possible to write an application remotely, please contact the operator's subscriber service consultants.

Who can terminate the contract?

Such a serious procedure as termination of the contract is carried out only by the person whose name is entered in the contract for the provision of communication services. In this regard, you should find the document and clarify whose particular data is included in it. How to turn off Rostelecom's home phone if the contract is drawn up for another person? In the event that the person who is considered the “owner” of the contract is currently absent or cannot, for some reason, drive up to the office and write a statement, then someone else can do it. At the same time, there must be a power of attorney, legally certified, in the name of the person who plans to visit the office. Otherwise, the operation will be refused. Family ties are also not taken into account - you need the presence of the owner (with his passport) and his handwritten statement or a person for whom there is a power of attorney.

Termination of the contract in case of death of the account holder

Sometimes there are situations when the owner of the contract has died. In this case, his relative or, for example, the one who purchased the apartment or inherited it, can initiate the termination. In this case, be sure to take a death certificate and a personal identity card with you.

The situation is slightly different if there is a desire not to terminate the contract, and after the death of the person to whom it is issued, rewrite it for yourself. This opportunity is given only to relatives. In this case, you will need a document certifying kinship - a birth certificate, marriage certificate, etc.

How to disable Rostelecom's home phone via the Internet?

For customers who are unable to find time to contact a branch of the company, there is another option for submitting an application for termination. A sample document can be downloaded from the Rostelecom website. How to disable Rostelecom's home phone via the Internet?

  1. Fill out an application.
  2. Scan it.
  3. Send a scan of the document by e-mail to the regional office, additionally attaching the following documents: a scan of the passport of the owner of the contract, a scan of the power of attorney, if we are talking about representatives, and indicating your phone number. Contacts must be left so that the specialist can contact the client and agree on the time of departure (to remove connection points).

What about when moving?

You can also form an application for termination of the contract due to relocation on the website provided by Rostelecom ("personal account"). How to turn off your home phone and do you need to turn it off if you change your place of residence? This issue is quite relevant, so Rostelecom has developed a special service "Moving". With its help, a home phone can be reconnected in a new apartment or house on the same terms. That is, in a situation where there are no technical restrictions, Rostelecom services can move with the client. There is no need to terminate the contract. You should visit the office of the company and get a certificate "Moving".

In addition to not having to think again about connecting a telephone and other services in a new place, the company gives all subscribers a 100% discount on a subscription. payment within two months after the move.

Conclusion

In this article, we talked about how to turn off the Rostelecom home phone (St. Petersburg) and in other regions of the country in each of the possible situations. If you still have questions, you should contact the support line: by phone, through the online chat form, and other interaction channels. The procedure for terminating the contract for Internet and television services is somewhat different. Added the fact that the subscriber needs to return the equipment that he rented.