PTK personal account - how to use a fuel card. Personal account ptk ptk television

I don’t know why everyone sins against this PTK, but personally, after a long time of use, everything suits me.

Previously, I connected on Mashinostroiteley Street 32 sq. 100 and never had any problems.

The speed is always stable and there are no sagging, and despite the fact that there is a router to which 4 computers are connected.

Then I moved to the city of Podolsk along Molodezhnaya Street 5, sq. 14, as it turned out, I was the only one in the whole house who connected to them. Internet speed is naturally stable and good, but there was still one problem. But I don't think it's the PTC's fault.

The problem was that almost every day at exactly 8 am, the Internet suddenly stopped working, the fault was the shutdown of the equipment for an unknown reason.

I immediately contacted technical support through VK and they answered me quite quickly, and if they answered for a long time, they even apologized for the long wait. The master went out with a bullet on the same day and fixed the problem.

And what's the catch is that not only the Internet turned off at exactly 8 in the morning, but also the TV channels also stopped showing, and that is, as I understand it, but what really is in the house, the electricity was simply turned off somewhere for an unknown reason.

I wrote to technical support and asked to be transferred to the master so that he would simply connect their equipment to another network source, so that in fact it was done, since then there have been no problems.

As a result, this is the best Internet for me in my opinion, technical support is always working and ready to help, and many thanks to the masters.

Petersburg Fuel Company is a fairly well-known network of gas stations in the north-west of Russia, where you can buy high-quality fuel at an affordable price. But the company's customers can take advantage of other benefits of service at the filling stations of this network. And the most important part of the service available to motorists is the most convenient PTK personal account, which allows users registered on the official website to significantly save on fuel and participate in various promotions of the company.

Will please customers who have not yet decided whether they need a personal account, and ease of registration. This procedure will not take much time and will not cause great difficulties for users. But the advantages of creating a personal page will become obvious almost after the first use of the online service.

It should be noted that registered users are given the opportunity to take control of the PTK services under their own control. With a virtual service, they can:

receive a detailed report on the money spent and fuel filled at the company's gas stations;
track the balance on the fuel card and replenish it as needed;
view the history of money transactions;
change personal data;
timely learn about ongoing promotions and emerging special offers;
use the help of consultants and support services.

That is, in the personal account of PTK LLC there is absolutely everything necessary so that each user can safely manage their own money and control current expenses, making them minimal.

Registration in the system

The process of creating a personal academic record of a client of PTK LLC on the official website is one of the main advantages and distinguishing features of a fuel company from competitors. The main difference is that for registration it is not necessary to have a bonus card, since the procedure does not require specifying its number. Other information required to create an account:

the name of the potential client;
the name of the registrant;
the exact email address, which can later become a login;
mobile phone, which can also be a login;
the password invented by the registered user;
additional, check spelling of the password to make sure that there were no typos in the previous spelling.

Additionally, you can specify the date of birth to receive gifts for this holiday.

After filling out the questionnaire, it remains to click the "registration" button and wait for the next page to load. Here you will be asked to enter the number of the bonus card, but you can skip this step to return to it when there is a similar opportunity.

This completes the creation of the account and you can proceed to using the account.

Login to the personal account of the PTC

Logging into your personal account is extremely simple and will definitely not cause difficulties for registered users, since authorization on the PTK (fuel company) portal will require:

open the start page of the portal www.ptk.ru;
pay attention to the login and password entry fields located on the top panel;
write down the necessary combinations (the login will be the email address recorded during registration);
wait for the transition to a personal account.

Those who have forgotten the password will not face great difficulties. To regain access to your account, just open the recovery page and use any approach offered by the company (via email or mobile phone). Having indicated the necessary data for obtaining assistance, it remains to wait for a response message and follow the instructions received. If you do not make mistakes and carefully read all the recommendations, the recovery procedure will not take much time and will not require huge efforts.

Personal account for legal entities

Special attention deserves a personal account for legal entities and companies that have previously concluded a service agreement. Their registration is slightly different from what is offered to individuals:

first of all, you need to visit the PTK client registration page (buses) on the official website;
then you need to select the item related to creating a profile for legal entities;
on the registration page, you will have to indicate the code received at the conclusion of the service agreement (if it is not there, you should call the service manager and clarify the necessary information);
then you will need to agree to the terms of the agreements and go to the next page;
here it remains just to follow the instructions, which indicate in detail what the registrant must do.

The available functions in this case will be slightly wider, since the standard set of valid actions is not always able to satisfy all the needs of large customers.

Support

Visitors to the official site used by PTK will not find the usual feedback form here, since such a form of communication with support service employees is simply not provided. But people in need of help should not be left in a stalemate, so the portal can find almost any information on every issue affecting the fuel company, including advertising on buses, public transport routes and fuel prices.

Especially for the convenience of visitors, the developers of the portal have provided an information section "help", which contains detailed instructions and rules for using the virtual service.

This company controls the activities of its own network of gas stations. It is considered the largest in the North-West region of the country. Favorably stands out among competitors due to the high quality of fuel and adequate prices. For the convenience of customers, the "Personal Account" service is offered, which allows you to generate different types of reports.

Personal account functionality

The cabinet is designed for users who have issued discount cards, since the main functions are related to their use. The company allows users without cards to gain access to their personal account, but in this case it will be practically useless for them. This is due to the fact that all the functionality of the cabinet is represented by reports:

Discount application. This is a report on all purchases or services received at PTK stations, which were issued using a discount (discount).
Fuel application. Exactly the same report, but only related to the purchase of fuel.
Fuel consumption. This report contains figures from the first and second options. It is as complete as possible and displays all the information of interest to the client.

The owner of the card can translate any of the reports into Excel and print, if necessary. The interface is easy to understand. Features of filling in all fields are obvious. If you have any questions about filling out the forms, the site provides detailed instructions for each of the report options.

Registration in the PTK account

As mentioned above, you can register both with a discount card and without it. To do this, go to the main page of the company and on the top line click on the "Registration" item. A window will open, in the lower right corner of which the possibility of registration will be offered. After the transition, a window will appear in front of the user, which will need to be filled. It contains the following information:

Surname.
Middle name (optional).
Date of Birth.
The login that will be used to log into your personal account.
E-mail address.
Check symbols.

Immediately after that, you will need to enter the data of the discount card. If it is not there, you can skip this step by completing the registration right away. At the very end, a letter will be sent to the specified address of the user. To complete the entire registration process, you will need to follow the link provided in it. From this moment you can enter your personal account.

Authorization in personal account

Login to your personal account is also made from the main page of the company. You will need to enter the username and password you specified during registration. Immediately after that, the client will have access to all reports.

Mobile application of personal account

The PTK company does not use a mobile application, since there is no special need to monitor generated reports in real time. It is always possible to send a request to create such an application to the support service. If they consider it possible and interesting, and the number of such requests is large, then the application may be created.

Customer support through the office

There is a special Help section on the company's website. It describes in detail all the features, interaction with the personal account, instructions for working with report forms, and much more. For direct communication with the company's employees, you need to use the "Contacts" section.

How to disable the PTK personal account?

Registration in a personal account is not required. You can use the card without it. If there is a need to disable the account after registration, you can send a letter with a request to delete all personal data to the address of the company. The current legislation allows this option and PTK will be obliged to comply with the requirement. Usually a letter to e-mail is enough, but if there is no result, it is necessary to send a letter on paper with a notification. Even ignoring this appeal, the company runs the risk of falling under the scope of the prosecutor's office, where the client has every right to apply.

Security and Privacy Policy

Information about the client is stored on the PTK servers and is not made available to the public. If you have a card, the password is provided along with it, and if not, it is sent by e-mail. It is also possible to recover a lost password by contacting the customer service department or help desk. Given the lack of useful information for scammers and the lack of opportunities to change something in your personal account, hacking attempts will most likely not be persistent. Moreover, the company automatically blocks access after 10 incorrect password attempts. The main thing for the client is to keep the login and password, not exposing them to the public, and there will be no problems with the leakage of personal data.

PTK is the largest network of gas stations in the North-West region. Petersburg Fuel Company itself is engaged not only in retail, but also in the wholesale of petroleum products. Decent quality of gasoline at an adequate price, about 200 filling stations in the region, high quality of service and additional services - this is what makes drivers choose this particular network. Also, a special program "Autopositive" has been developed for regular customers, which allows them to receive discounts on the purchase of fuel and on goods and services of gas stations. PTK's personal account is available on the site for owners of discount cards.

Possibilities of a personal account

Thanks to a convenient and functional option - the PTK personal account, participants in the Autopositive program can receive up-to-date information on their fuel card around the clock:

Generate online and print fuel consumption reports.
View the history of cash transactions for receiving services at gas stations and buying goods.
Receive information about the current balance of fuel on the card, about depositing funds to replenish it and debiting it.

Registration and login to your personal account

To get all the benefits of participating in the discount program, you will need to register on the site. It is not difficult to complete it: on the website in the upper right corner, under the entry fields to your personal account, there is a button to go to the page with the registration form to fill out, by clicking on which the system will prompt you to go through 3 stages.

Filling in personal data. Items required to fill in: full name, date of birth, desired login (in Latin) and email address. You should also read the user agreement and confirm your consent by ticking the appropriate box.
Card registration. You should enter the card number and password in the appropriate fields (contained in the envelope issued when issuing the card).
Confirmation. An email will be sent to the specified email address containing the username and password for entering the PTK personal account.

You can get a new password by selecting the "recover password" tab and entering the email address or mobile phone number specified during registration.

In the face of rising gasoline prices, many drivers are thinking about how to save on fuel. One of the options is to take fellow travelers on the road. Minus - not everyone wants to carry strangers in a car. Another option is fuel cards. They are offered by many energy companies. One of these is PTK. Becoming the owner of the bonus program, refueling at gas stations under the PTK brand, you can save a lot. For owners of discount cards, a personal account of PTK is available.

www.ptk.ru— official website of Petersburg Fuel Company

bonus program

To receive discounts on fuel and gas station products while refueling a vehicle, you must receive a card from a company representative by filling out a short questionnaire. The accrual is based on two applications:

Discount;
Fuel.

Each of them has its own advantages:

Fixing the cost of fuel - currency fluctuations and rising energy prices do not harm you;
Payment in cash / non-cash way;
Saving. At the time of crediting money to the account, they are converted into liters;
All information on the card is in the PTK personal account.

Where to buy and how to activate the card?

Fuel cards are sold at the offices of the St. Petersburg Fuel Company, as well as at its filling stations. After purchasing the card, you need to go through the registration procedure in the PTK personal account to control expenses and accrued bonuses. Browsing by fuel and discount applications is available.

With discount app You can save when paying for goods in cash:

From each filled liter of fuel - minus 1 ruble (example: the cost of a liter is 42 rubles, it will be 41). The card must be given to the operator at the time of payment.
With each purchase at gas stations - a discount of up to 10% on the purchase of goods, food in a cafe, car wash.

Payment for fuel, services and other goods is made for cash and non-cash payments (bank cards).

Work on the card with a discount application:

Hand the card to the gas station operator, name the fuel dispenser number, the volume and type of fuel that you plan to fill;
After the operator’s clarifying question, “Which application will you pay for?”, Answer: “By discount”;
Check the data, take the receipt, fill up the car.

To receive discounts in other places of the PTK: hotels, shops, cafes - present the card before paying.

With fuel application You can refuel the vehicle at the prices of the “Positive” tariff. The price remains fixed. The cost of 1 liter additionally check with the operator of the gas station. To make payments, you need to top up the card. Cash machines are located on the territory of the gas station and in the company's offices. On the main page, look for the "AUTOpositive" item and follow the instructions.

Note! There are several types of fuel on the map. Do not make a mistake with the choice when paying. If this happens, request a recalculation by contacting the address in Moscow by writing an application.

Registration in the system

Registration and login to your personal account

The personal account for "Autopositive" cardholders is located on the main page of the PTK official website in the section: "Registration" - "Individuals". Click on the registration button and enter the data:

Surname and name;
E-mail address;
Phone number, aka login;
Create and repeat a password.

Optionally, enter your date of birth. Click the "Register" button. On the next page, the system will prompt you to enter the data of the Positive card. Do this by entering the card number and the password given to you in the PIN envelope using the keyboard. Wait for a notification to be sent to your email inbox with your username and password. Enter them to login.

Possibilities of a personal account

Complete information about financial transactions and purchases on the card;
Get reports on fuel consumption using both types of applications;
Obtaining complete data on the fuel and discount application.

All reports are printed or generated in Excel format.

Fuel application. How to get a report:

Go to your personal account;
Enter the "Web interface" section;
Enter the card number;
Specify the period you are interested in for which you want to generate a report;
Press the Select key.

2 tables will appear on the next page. The first contains information about the remaining fuel, planned replenishments, the second contains data on:

Primary coding of the card;
Receipt of funds to the account;
Replenishment at gas stations;
Fuel write-offs at the time of refueling.