The World of Tanks game does not start - the "play" button does not work.

One of the common problems logging into World of Tanks is related to the “Play” button in the launcher. It is this button that must be pressed every time you start the game. But what to do if it doesn't work. You click and nothing happens - World of Tanks does not start? To answer this question, we have collected the most common errors when logging into WOT and described solutions for each problem. Let's look at each one in order, starting with the launcher not working.

If you cannot enter World of Tanks when you enter the game, you need to open the launcher, click “play” and see what happens. If you wait for a long time, the problem with logging into WOT is often hidden behind the inability to connect to the Wargaming servers serving your chosen cluster. In this case, you should check for a problem on your PC, namely:

Is the port through which data is exchanged between the World of Tanks client and the server blocked by your firewall?

If yes, you need to add an exception to the firewall. If this is a regular Windows firewall, just go to the control panel, select "Firewall" and add the file worldoftanks.exe, as well as the launcher executable file wotlauncher.exe to the list of exceptions. You can do this by double-clicking on the “Firewall” icon and going to the “Exceptions” tab, then adding there the above files with the .exe extension from the folder with the World of Tanks game.

Setting up the World of Tanks launcher

Is the application (game) blocked by your antivirus?

If you have installed anti-virus software and have not configured it properly, by default all connections from previously installed programs, including the World of Tanks game, will be blocked. To unlock, add an exception in the control shell of your antivirus (Kaspersky, Dr.Web, Nod32, Eset and others) according to the principle described for the Windows firewall (above).

Mods for World of Tanks are used

Very often, mods can cause the "Play" button in the World of Tanks launcher to not work. Usually, even the best and most time-tested mod fails, especially after its update, which was released immediately before the release of the next patch for WOT. Often, mod developers are in a hurry to release a release that supports a new update for World of Tanks, creating a patch for the mod based on a test version of the game. Using such a “quick” update for a popular mod leads to problems with logging into the game both after the release of the next version of World of Tanks, and after the release of micropatches, 1-2 weeks after the main release.

I press the "play" button and it doesn't go into World of Tanks

To check whether the use of modifications interferes with entering the game, disable them for a while. To do this, just rename the res_mods folder and restart your PC before attempting to log in.

Can't log into World of Tanks: I click "Play" and it doesn't log in

Among the problems with the "Play" button, the second place is occupied by errors related to the Internet connection. Check this category of game login errors using our instructions:

Find out what IP address is used when connecting your PC to the Internet, static or dynamic?

With a static IP address, you are allocated the same address every time you connect to the Internet, and it will be credited to you when you log into World of Tanks. If your static IP address is banned in tanks, every time you try to click on the "play" button in the launcher you will not be able to connect. To solve this problem, contact your provider with a request to replace the static IP address assigned to you with another one. Some providers charge a fee for this service, while others offer it free. Occasionally, replacing an IP address may require a specialist to visit your home. Even more rarely, this service is not provided at all.
In the case of a dynamic IP address, problems are also observed when the launcher does not enter wot when clicking on the “play” button. This happens when you are assigned an IP address banned by Wargaming when connecting to the Internet. This does not mean that you were banned, someone else playing under this dynamic address in World of Tanks was banned by IP. To solve this problem, simply reconnect to the Internet (disconnect and connect again).

Solving the problem with the "play" button in World of Tanks

Not included in World of Tanks

In addition to the problems described above related to your network or Internet connection, as well as your PC settings, there is a category of problems related to the game itself. Let's consider these errors when logging into World of Tanks:

You updated the game and some files were not updated. Error during update.

If after the update you cannot enter the game, and after clicking “play” the launcher freezes for a long time, then the World of Tanks update was unsuccessful. The game will not always tell you about this. However, when connecting, the server will definitely check whether the hash of the client files installed on your PC matches the current game update. If even one file differs by even 1 byte or is missing, the server will not allow you to enter World of Tanks and will send a command to the launcher to try to update again.

Solving the problem with the game not working

The launcher will again not be able to update, and the game will freeze when you click on “play” and here’s why: some directory or separate file (less often many files) in the game folder is not writeable for the current Windows user. That is, the user under whom you logged into Windows to play World of Tanks cannot overwrite old files for some reason. There may be several reasons:

the user does not have enough rights to control the computer;
the user's rights have been limited by another user;
the user himself has limited the rights to the World of Tanks game files, intentionally or not;
The antivirus manages files at its discretion on your PC.

Each of these points needs to be checked separately and find out whether the update is causing problems when launching World of Tanks through the launcher.

What to do if World of Tanks doesn't work

The simplest solution to the problem when the game does not enter can be to reinstall World of Tanks. Don't be afraid to erase all files to make sure they don't interfere with entering the tanks. The client version of WOT that you install on your PC does not contain any personal data that may be lost when you uninstall World of Tanks, with the exception of files with your replays and mods you previously installed. We have already found out about mods - it is better not to dwell on them if you want to solve a problem with the game. Feel free to reinstall the game, it usually takes about half an hour.

If reinstallation does not help, there is a high probability that the problem with the “play” button is related to the network or Internet connection (solution above).

World of Tanks freezes when entering the game

Particular attention should be paid to the drivers used for the video card and the availability of a license for the operating system. The error I click on the play button and it doesn’t open can be caused by a lack of a Windows license, as well as outdated drivers for your video card. To solve these problems, start by updating the drivers for the video adapter by going to the manufacturer’s website, downloading from there and installing the latest version of drivers that corresponds to your operating system and its bitness (32 or 64 bit). To solve problems with Windows, it is recommended to purchase a license (at your discretion). This will save you from most potential problems with logging into World of Tanks and the launcher.

Sometimes there are problems related to the game servers. Depending on the reason, you will need to take certain actions.

The reason for this message may not only be a problem with the user's system.

Often during promotions, game developers may experience problems with the servers.

If a player played on a server that went down, he will automatically be transferred to another server. But with a large flow of players, the receiving server may be overloaded, and accordingly the message “session on another server has not ended” appears. It is impossible to resolve this problem on your own, since it concerns the World of Tanks CPU. You just have to wait for recovery from failures.

If the problem is not due to server failures, then you need to take several steps to fix it:

1. Force termination

You can terminate an unfinished session yourself by forcefully closing it. To do this, you need to go to the official website of the game and log into your personal account. Next, you need to click on “sessions” in the “access management” section.

The “sessions” section will display a list of active and completed sessions. To close the last session, you need to click on the “end” link.

2.

By pressing the Win + R keys, a search line will appear in which you need to enter %appdata%. A list of folders will appear in which you need to find the Wargaming.net folder, delete all contents from it and restart the computer. The next time you start the game client, you will need to re-enter your login and password.

3. Antivirus

No matter what antivirus you have installed, it may consider some game files to be a threat. To avoid conflicts, you need to make the game an exception. This action can also slightly increase the frame rate in the game, since the antivirus will not constantly monitor it.

If the above solutions do not help, you should contact support, providing all the necessary information and attaching screenshots.

As practice shows and has shown repeatedly, sometimes World of Tanks servers can suddenly stop working. This is a fairly common and serious problem for most players.

Sometimes it is impossible to enter the tanks for whole hours, or even the whole day. The most affected by this are players who have purchased a premium account or. It turns out that the player paid money for it, but cannot enter the game and use it. So the money just went down the drain.

In this article we will look at the main reasons why does not it workWorld of TanksToday. There are several problems and each of them should be considered separately.

Unable to enter the game

It happens that the company’s network equipment could simply collapse and because of this, most players could not log into their account. Currently, work is underway to eliminate this problem. According to official statistics, the problem has been solved by more than 80%.

Unfinished session on another server

A similar problem can arise very often and it is simply impossible to protect yourself from it, especially for those players who log out and log into the game quite often. To correct the error and log into your account, you should visit the official website of the game and go to your personal account. There is a function there - “reset all sessions”. In most cases, this step can solve your problem.

If this does not help, then all you can do is wait. In any case, the session will end automatically in a maximum of 24 hours. After this, the probability that you will log into your account is 100%.

Severely overloaded servers are an equally common problem. It happens that servers simply cannot withstand the flow of players and can easily collapse. In this case, you should wait until the developers restore their work. In most cases you don't have to wait long.

Queue for the game

A similar message pops up just when the flow of players is too large and there are too few clusters. The servers are heavily loaded and cannot allow more players through. In this case, you have to sit in line until a seat becomes available. In general, you will have to wait in line for no more than a few minutes, but in extreme cases, be prepared to wait for about ten to twenty minutes.

Tankers who have already entered the game most likely know about the problem and will not give up my place to you and then sit in line again. But as soon as one of the players leaves the game, the first person in line immediately takes his place.

It’s interesting, but priority to enter the game is given to those players who currently have an active premium account, or those who have a sufficiently large supply of in-game gold.

When starting World of Tanks, the user receives the error “You have been disconnected from the server.” Such situations lead to confusion, because no visible errors with the network are observed. Disconnections from the server occur during the game or when trying to enter it. Regular connection initiation will not help correct the situation. We'll tell you what to do first.

Reasons for disconnection in WoT

The WoT game gathers tens of thousands of players on servers with complex graphics. Such actions often lead to overloads inside the servers. As a rule, to unload the game, actions are taken to force users to disconnect. Don't forget about the possibility of defects in WoT files. The client is constantly updated, which may lead to incorrect integration of new patches. The last source of failures may be changed Network settings on the computer.

The tank server has crashed

Everyone is familiar with the situation when disconnection from the server in tanks occurs due to its “fall”. Maintenance work can be carried out plannedly or spontaneously when current problems arise. The management of World of Tanks should notify about this on their forums.

The tank driver can only wait for the technical services to stop working. The advantage of the situation is that the inconvenience is temporary – up to 6 hours. For several days no one is repairing the servers - the problem is on the PC itself.

Repair via WGCheck

The WGCheck client was released by the company to solve situations with broken patches. Also, this software collects information, which is subsequently sent to the support service to find the causes of bugs.

You can download WGCheck from the official website: ru.wargaming.net/support/kb/. The player will need to specify the path to the game, as well as initiate a file scan. The client himself repaired the broken sectors on his own. “Create a report” and send it to technical support.

Tank mods may cause "You have been disconnected from the server"

Many tankers commit the sin of installing mods, which are sometimes completely unnecessary. Only a few are officially developed by the company, others work in a semi-legal state and are made on the knee. To ensure that it gets onto the server, remove all mods from unofficial developers. If the problem persists, try running WoT without any mods at all. Uninstall all supporting software or reinstall the game.

By default, all mod packs are installed as regular programs. You need to remove them through Programs and Features.
If you act clumsily, then in the root of the WoT game files there is a res_mods folder. Erase all folders in it except the one that matches the current version of the game - the number of this directory will be the highest. Then open this folder and delete everything there except the Readme file.

Checking the cache

Clearing saved data often helps when disconnecting from the server. You will have to delete the cache yourself by finding the directories containing the necessary user software.

First, call the “Run” process.
Enter the following characters, copying them into the desired field %appdata%.
We find the Wargaming.net directory at the bottom of the list. There is another one embedded in it.
We delete all visible data in the folder and empty the trash can.
Please note that the password will be reset, just like other user settings.
It would be a good idea to check your computer with CCleaner. Use it to perform two options: “Cleaning” and “Registry”.

Changing the approach

Considering the variety of servers presented, you can try to test them all for performance. It is not necessary that the old proven channels will work. It is recommended to do this process from time to time. Going through all the connections once will not be enough.

Communication channel drops during update

The game client stopped receiving data during scheduled updates - a critical error appeared. She will tell you about incorrect data from the service. There is nothing critical here. It’s just that patches stopped arriving regularly from the service responsible for distributing them. Everything is corrected in a matter of hours, when the service eliminates its shortcomings in speed or does not resume supplying data to users.

Conclusion

The above solutions help to fix the “You have been disconnected from the server” crash in World of Tanks. But, given the jumps in the appearance of the bug (2017 - early 2018), we can talk about unstable operation of the servers during overloads. The last thing worth noting is that you should check your connection, or rather the DNS screens. It happens that viruses (worms, hijackers, Trojans) change DNS addresses or clog the channel with background connections. Be sure to check your PC for viruses; AdwCleaner and Malwarebytes can help you. Also keep in mind the speed of your connection; if the ping fluctuates, blocking in tanks can throw you off.

Dear tankers!

Today, World of Tanks servers are inaccessible to most players. It writes to some tankers that the session is not over and therefore does not allow them to enter the tanks, while others are put in a queue for connection, the length of which is measured in hours. Users who purchased a premium account simply cannot use it due to problems with the developers from Wargaming.

Let's figure it out, and when will there be an opportunity to play? We will answer this and other pressing questions on the topic of the inability to enter the game in more detail.

I can't get into the tanks

The problem is due to the fact that the server equipment used by Wargaming to operate the World of Tanks project today could not withstand the load and crashed. To find out why this happened, the best were sent developers to restore a crashed WOT server. For now access to tanks restored on 80% of equipment.

Session not finished

This problem is always relevant. Those players who frequently enter and exit the game may encounter the problem of an unfinished session in tanks and the inability to log in again. To solve this problem, just visit your personal account and reset all active sessions. However, according to World of Tanks technical support, this option does not always help.

In any case, the session will end sooner or later. Typically, the duration of a session before it is forced to end does not exceed 24 hours. After this you will be able to freely enter the hangar.

World of Tanks doesn't work

Main reason why wot tanks don't work lies in the insufficient bandwidth of the organizer's server equipment. According to our data, some of the servers were transferred to the supertest of the next update, and therefore the load on the main clusters has increased many times and does not allow players to log in normally.

Queue in World of Tanks

Due to the large number of players and the small number of available clusters, a large queue of players formed at the entrance to the World of Tanks tanks. But in order to enter the tanks, you need to not only stand in line for a certain time, but also have time to take the vacant seat.

Don't forget that the tankers in the game also know about the problem with the entrance and are not going to give up their place to you. Therefore, the vast majority of users strive to use the maximum possible amount of playing time in tanks. As soon as one of the players leaves, his place is immediately taken by the one who is listed first in the queue to connect.