Watching your favorite TV show from your phone or tablet has become commonplace for most Internet users. But few people know that it is much more convenient to do this from mobile applications. In addition, if you use the Interactive TV 2.0 service, you can use one account on all Android devices at the same time.

Android app

Google Play Link: https://play.google.com/store/apps/details?id=com.rostelecom.zabava&hl=ru

Last update:

Version 3.0.13 (from 04/03/2017). Major changes:

Fixed crash of the application after entering the PIN
Fixed crash of the application after adding a channel to favorites
Fixed search by movies - shows all results when filter is applied
Correct display of purchased packages Light 2.0 and Starter 2.0

How do I watch TV and movies?

To be able to watch channels or order films, you need to log in using your credentials from the "Interactive TV" service - this is the same username and password that you used for the set-top box (STB). To do this, click on the button "MY" at the very bottom of the application. Then an additional menu will come out. In it we choose "TO COME IN" .

Accordingly, the activation number is login... The activation code is password. These data can be indicated on the bottom of the set-top box (in the form of a sticker), or in the contract for the provision of communication services . They usually look like this: 0245678901 / 123456

If you have an account on the portal itv.rt.ru, then you can enter the e-mail and password that were used on the portal - all packages, channels, films, series that you have already purchased on the portal will be available to you. You can read more about this. .

How do I manually update the app?

When leaving new version- application will update automatically if the phone settings allow self-updating of programs. If it doesn't, you can manually check for updates via Google play from your phone. Go to the application Play Market and see a list of all your apps:

Pay attention to the category "There are updates"... If there is an application in this list (in this category) "Interactive TV" from Rostelecom - update it.

Doesn't show any channel

This problem often occurs if the Internet is not from Rostelecom (another provider). To be more precise, the phone receives the IP address of a non-home region (geolocation is broken). This can be checked using the website 2ip.ru. Go to it from your phone and see which region you have defined. Does it match yours?

If the data differs (another city is determined), then the problem is in your provider, which gave you an IP from the wrong pool. Contact your internet service provider.

Android app problems and solutions:

Attention! If you do not find the problem below, you can contact Rostelecom technical support by calling 8-800-51-000-51 It, among other things, solves problems with a mobile application on Android (usually the problem is solved in 2-7 days)

Q: The current minute is not saved when watching a movie

3.0.12. Please update the app.

Q: Gives an error "Nothing was found by the criteria you specified, try to check the filters"

A: Incorrect time and date settings on the phone / tablet

Q: The application does not work on mobile operator YOTA connections

A: Yota can assign you an IP address, which will be determined by the application, like Moscow. Therefore, if you are in another region, there may be problems with geolocation and the channels will not be shown - in different regions different tariff plans... Try changing the tariff to another through your Rostelecom personal account.

Q: Why can't I buy a movie for the money that I have on my personal account of Rostelecom

A: The functionality of payment using the subscriber's personal account will appear in the next versions of the application. You can pay using a personal account on the itv.ru portal.

8-800-51-000-51

Q: The player control buttons are not displayed

A: The problem is fixed in the version 3.0.12 ... Please update the app.

Q: How can I pay for purchases?

A: In mobile applications (regardless of OS) and in SmartTV applications, purchases can be made from plastic cards.

Q: When viewing channels, the error "No data for displaying content" (LG P 713, android 4.1.2)

A: You should contact technical support by number 8-800-51-000-51 ... We need diagnostics from a service integrator.

Q: In the Android application, a message appears asking you to purchase a package, although everything is shown on Smart TV (ASUS MeMO Pad)

A: You should contact technical support by number 8-800-51-000-51 ... We need diagnostics from a service integrator.

A: The problem is fixed in the version 3.0.12 ... Please update the app.

IMPORTANT! Sending application logs to developers.

What is it for?

This operation is required when contacting Rostelecom's technical support. Before calling a number 8-800-51-000-51 , do not be lazy do this simple operation. When you call technical support, inform the operator that you have sent the logs through the menu "Help" in the app and tell me which mailbox you sent them from.

Sending logs to developers helps diagnose your problem much faster and more accurately. This will not only help to reduce the waiting time and speed up the solution, but also provide the necessary data for further development / updating of the application.

How to do it?

On a mobile device, on the left in the menu, select "My" and a section will appear just below "Help". Then you need to press the button "Send a message". If you do not have a default mail client selected, select the application Gmail

Description

Free and secured download of apps for android in 9Apps. 20,000+ users downloaded latest version My Rostelecom on 9Apps for free every week! It really doesn't need to spend money. And the app is hot and was released on 2019-03-22. You can come to 9Apps to find out a lot of information.
Mobile Personal Area Rostelecom is a convenient tool for subscribers that allows them to perform various operations without leaving their homes.
Just create your account and link all the services you want to manage to it.
PERSONAL ACCOUNTS MANAGEMENT
View balances, monthly bills and payment history for any of your personal accounts
SERVICE MANAGEMENT
Information about connected services is always at hand, and it has become even easier to perform such operations as changing the tariff, connecting additional options and viewing statistics
PARTICIPATION IN THE BONUS PROGRAM
Join the Bonus Program, accumulate points and exchange them for gifts
SPECIALIST CONSULTATION
Do you have any questions? Ask them to a specialist of the Company and you will receive a competent and prompt answer.
VIEW MAP WITH NEAREST OFFICES
Quick access to the map does not even require authorization! The map will show the nearest offices and their working hours
ADDITIONAL ENTRANCE PROTECTION
Use a numeric code or fingerprint as additional login security
Mobile Private office "Rostelecom" is a convenient tool for subscribers, which allows you to perform various operations without leaving home.
Just create your account and connect to it all the services you want to manage.
FACILITY ACCOUNT MANAGEMENT
View the balance, monthly bills and payment history for any of your personal accounts
SERVICES MANAGEMENT
The information on the connected services is always at hand, and it is even easier to perform operations such as changing tariffs, connecting additional options and viewing statistics
PARTICIPATION IN THE BONUS PROGRAM
Enter the Bonus Program, accumulate points and exchange them for gifts
CONSULTATION OF THE SPECIALIST
Any questions? Ask them to a specialist of the Company and you will receive a competent and prompt response
VIEWING THE CARD WITH NEAR OFFICES
Quick access to the card does not even require authorization! The map will show the nearest offices and the schedule of their work
ADDITIONAL PROTECTION OF THE ENTRANCE
Use a numeric code or fingerprint as additional input security

V recent times there is a growing awareness that the package of applications is getting bigger and bigger. This top Communication app is just 31.6M. This means that this application uses almost no cellular data. 9Apps also provides other hot Communication apps (games) for android mobile phone... Install popular apps & games with one click.

Telecommunication company Rostelecom offers ZABAVA application to Samsung Smart TV users. This is a portal where subscribers can access almost the entire content of the INTERACTIVE TV service. The application is available on all Samsung TVs since 2012, you should look for it in the "VIDEO" tab. In order to use the service, new subscribers need to register and pay for a subscription for thirty days.

Go to the Smart TV section.
The TV must be turned on and have internet access.
Go to the official store of programs for downloading SamsungApp, select the "Video" section.
Select the program "Interactive TV", start it.
Go through the authorization procedure (specify your username and password).

Application features

The portal gives access to view more than 200 channels in perfect quality, as well as to large list TV shows and films that are constantly updated. Also, a subscription to the application allows you to download new movies.

There is an option "Parental Control" and "Karaoke". Another handy feature is integration with social media, the user can rate the movie while watching, write a review. The portal also involves the installation of several anti-virus programs.

Interactive set-top box "Rostelecom"

For subscribers whose TV model does not have the Smart TV function. The company offers an interactive set-top box for Smart TV.

The set of equipment includes:

adapter;
connecting cable for the router;
remote control suitable for any TV;
VSA - cable (tulip), HDMI cable (optional);
batteries;
guarantee;

Equipment connection

The set-top box connects to the TV different ways... With an Ethernet cable, this is the easiest and cheapest option. But a significant disadvantage is that the connecting cable must be pulled along the perimeter of the entire room. The second connection option is wi -fi router, but you will have to buy additional equipment.

The set-top box connects to the power adapter, but does not plug into the outlet. Then you need to enter the router settings: IPTV section; IGMP Proxy; MOS mode; determining the LAN port number; saving settings and rebooting. Then the Internet cable is connected with one end to the set-top box, and the other to the router. Be sure to plug the cable into the Ian-port connector specified in the settings. After that, the video cable is connected to the plasma display panel, the interactive set-top box is turned on and the video signal source is determined.

If the setup was successful, the loading screen will appear on the panel, you need to specify the registration information (password and login), which are specified in the service agreement with Rostelecom.

Options

Television with the Rostelecom prefix has extensive functionality.

Access to the application
Control functions: pause, rewind, archiving, video recording.
High quality 3D.
The ability to view on five media, including tablet, phone.
Parental control service.
A large list of films on various topics.
Online information about the exchange rate, weather forecast, program schedule.

Prefix price

The cost of a set of equipment is 3500 - 4000 thousand rubles. The manufacturer gives a guarantee for a period of 12 months. Depending on the region, the provider arranges various promotions, thanks to which you can rent equipment for 1 ruble or purchase it in installments.

Why install an application if I have a TV set-top box from Rostelecom? Many users do not yet know how convenient the Multiscreen service is, so the popularity of the SmartTV application is only gaining momentum. And the Smart TV platform itself, by the way, allows you to watch channels on any TV without additional wires and set-top boxes. Ex-Zabava enters the market under a new name - "Interactive TV"

Interactive TV on SmartTV Samsung

Interface:

How to find?

You can install the application in the SmartTV section of your TV. Go to the app store Samsung Apps.To find applications, press the button Search on the remote and enter "Interactive", or go to the section "Video"

Work without attachment

By itself, work without a set-top box is possible, but, in any case, you must connect the Interactive TV service, i.e. for free, simply by installing the application on Smart TV, nothing will work... The most interesting thing is that connecting the service interactive television it is impossible without a prefix. Even if you don't need it, you will either have to rent an STB or buy it out. Rostelecom simply does not provide other conditions for connection. Thus, after activating the service, you will be able to use the application “without a prefix”, simply by moving it to the corner.

The only option in this situation is to connect Interactive TV for some kind of promotion. Usually, when connecting for a promotion, the rental of a set-top box is 1 ruble per month. More information about promotions can be found on the website rt.ru

List of Supported Samsung Models

Attention! The list is approximate! Better ask in the comments if your model is supported or not! Pay attention to the year your TV was released. Below 2012 are not supported. TVs based on Tizen OS are not yet supported, it will be additionally announced when the application for this OS will be released.

Support is expected soon:

2015 (Tizen Platform): UJS9000, UJS9500, UJS9800, UJS9900, UJ6400, UJ5500, UJ5510, UJ6200, UJ6300, UJ6330, UJS6000, UJU5900, UJU6000, UJU7000, UJU7500, UJU7800, UJ6400J67 UJ6200, UJ6300, UJ6330, UJS6000, US9F

2016 (Tizen Platform): UKS9800, UKS9500, UKS9000, UKS8500, UKS8000, UKS7500, UKS7000, UKU66A0, UKU6510, UKU6500, UKU64A0, UKU6400, UKU630D, UKU6300, UKU6000, UK6300, UK6250, UK6200, UK5600, UK532055

Supported:

Specified models BUT ONLY 2012: UES8000, UES7500, UES7000, PE8000, UE7xxx, UE6xxx, UE5xxx, UE4xxx, PE7000, PE6500, PE570, PE550, PE540, PE6500, PE550

2013 (Plafthorma Orsay): KF9500, KS9C, PF8500, UF7000, UF7400, UF7450, UF7500, UF8000, UF8200, UF8500, UES7000, UES7500, UES8000, UES9000, UES9010, UES9500, PE7000, PE8000, UF9NF, US9V, USCV UF7100, UF7150, UF6xxx, UF5xxx, UF4500, PF5500, PF5200

2014 (Plafthorma Orsay): US9CN, US9VCN, US9V, UF9000, UHU8500CV, UHU9000, UHU9800, US9, UHU7500, UHU8500, H8000C, PE8500, UF7000, UF7400, UF7450, UF7500, UF8000, UF82008, UF85000ES, UF8000, UF800082008, UF85000ES UES9010, UES9500, H8800, UH4500, UH4570, UH6400, UH6410, UH6500, UH6600, UH6700, UH7000, UH7100, UH5500, UH6300, UH5570, UH6200, UHU69U, UHU7000, UH3HU6000, UHU7000, UHU85H300, UHU7000, UHU85H5000,

Not Supported:

2012: TB750, TB550

2013 (Plafthorma Orsay): BD-F8900, BD-F8909, BD-F8500, BD-F8509, BD-F6900

2014 (Plafthorma Orsay): UH6500, UH6510, UH6600, UH6700, UH7000, HT-H6500WM, HT-H6550WK, HT-H6550WM, HT-H7500WM, HT-H7730WM, HT-H7750WM, BD-H6500, BD-HM65, BD-H8500, BD-HM65 BD-H8900, BD-H8909

When trying to reset the password, it says "Error changing password"

This problem can be solved only through technical support. Call 8-800-1000-800 ... It is necessary to edit the account in the database. It is solved, as a rule, either on the day of contacting technical support, or the next day. You will not be able to recover the password before submitting the application - this error will appear all the time

Why is it worth downloading My Rostelecom to Android?

Now you can check your personal account at any time, as well as all monthly accounts, the history of all transfers. You can check what services you have connected at any time. If you want to make an operation to change the tariff, connect additional options, or view all the statistics of your personal account. By joining the provided Bonus program, you can easily accumulate points, and then spend them on various gifts. If you have any questions, you can contact our specialists who will not only help you find the right answer, but also solve any problem that has arisen, and in the shortest possible time.

But this is not all that you can get, you only need download My Rostelecom for android to understand the other benefits of the app. You can always open the map and find the office that is closest to you. There will also be indicated the work schedule and all kinds of breaks so that you can avoid any inconvenience. To protect your personal account, you can set an additional digital code. The application is constantly being updated, so it gains many additional options and functions, with the help of which it becomes even more convenient and practical.

Opportunities for SMART TVs from Rostelecom. Review of the mobile application "My Rostelecom