Undoubtedly, the answer will be disdainful: you can report that you are studying the received request, send catalogs, price lists, offer to change the conditions specified in the request, refuse to supply goods or make another request.

So, if you are interested in the supply of this product, then in response to the request, an offer is sent

An offer is a written proposal for the supply of goods made by the seller to the buyer. It expresses the desire or willingness to conclude a contract of sale on the terms set forth in the proposal 33 . For example:

. Dear Sirs!

. We gratefully acknowledge receipt. your request and send a sample(product name) interested. You. We can offer. You this product on the following terms:

plastic(name) in a package of discs per piece;

delivery: freight paid to the border;

disc packaging: free;

payment: irrevocable letter of credit

. We will be grateful for. Your order. For our part, we promise service at any time

. C. Attachment: sample in one copy

. Dear Sirs!

. We confirm receipt. your request from(the date) to supply(Product Name). No need to send samples because. You are well acquainted with the quality of our products

. With a timely order, we can deliver. To you(number) of items quarterly

. Pan(surname) from our company introduced. you with prices and delivery schedule. Your feedback was positive, so we can start shipping the goods after receiving the order.

..

. Dear Sirs!

. In response to. Your request from(the date) We inform you that we have read carefully. Your samples(Product Name) . We want to make sure. You, that we can produce products of the proper (necessary. You, desired) quality

. To satisfy. Your yearly needs, we can offer. Here are the terms of the contract for you:

price for one UAH unit;

the total cost of the entire batch UAH;

cash payment:

Delivery time: days after receiving the order. All specifications listed in our catalogue. Please. You send a response within five days of receiving this letter. With yvago...

. Dear Sirs!

. Thank you for your inquiry from(the date) to supply(Product Name). We inform you that this request has been accepted for consideration. We will notify you of the final decision. You additionally

If a. You cannot provide an offer for the supply of one or another product needed by the customer, be sure to send reasoned refusal:

. Dear!

. Thank you. you for a request from(the date) and interest in our products

. It's a pity, but given the needs of today's market, we do not produce such goods.

. We asked Mr.(surname), with whom we cooperate fruitfully, to convey relevant proposals

. Adding an illustrated catalog containing detailed description the goods we produce. Please let me know if you are interested. You are one of them, then we will be able to transfer the draft agreement, noting c. Delivery lines, cost, terms of payment.

. Dear Sirs!

. Thanks for the letter from(the date). Unfortunately, we have to inform. You that all manufactured products are exported by the company (name). We sent there. Your request and asked to provide. You have an offer that we hope you will be interested in. You

. Best regards and best wishes..

. Dear!

. We acknowledge with gratitude that we have received it. Your request from ... (the date) . It's a pity, but we can't satisfy. Your request due to the fact that all of our products are already sold. The current situation does not give us the opportunity to increase our production capacity today

. Hope for understanding

. Remain with respect

. Dear Sirs!

. Thanks for. Your request from(the date) . Unfortunately, we cannot satisfy on our own. your request

. The fact is that for many years our interests have been represented by(company name) . Given the contractual obligations to this company, we cannot independently sell our products on the territory. your country

. Please send your request to:. Sincerely..

Sometimes in response to a request, you can offer to change its conditions: quantity of goods, model, delivery time, etc.

. Dear Sirs!

. On the. Your request from(date), unfortunately, we are forced to inform you that we do not produce the required one. you products

. But we can offer. You catalog of our current range. Would be very happy if. You have introduced some of our products to. your implementation program

. If this offer is of interest. Please send us an answer

. Dear /

. Responding to. Your supply request(product name), we inform you that we can not deliver products in the right one. you volume

. By. For your order, we can only deliver a partial delivery within days. In addition, we have temporarily stopped shipping because we must complete pre-orders first.

. Please tell me urgently if you are satisfied. you our offer

How to write a reply letter

Attention

Ipc-star.ru

Banks often remind customers of debt or new lending conditions. You can send information about vacancies and a job notice to the person you would like to see in your team. Certain communications must be received in writing by the firm's employees. This is information about disciplinary action and a reduction warning.



400 bad request

Sample response letter

Will it be sufficient to send an official written notice to the bailiff with the appropriate copies of documents stating that the debtor has not been working in the organization for a long time? In this situation, the current legislation does not require the employer to attach any other documents to the writ of execution.

However, given that the employee quit before the receipt of the writ of execution by the organization, it would be advisable to attach a copy of the order to dismiss the employee.

  • previous position;

Business letters

  • letter of apology

In response to your letter, we inform you that the employee is not working

Your request

The University Hospital of Munich is a maximum care medical facility. Most often, patients come to us for treatment on the referral of their therapist or after an examination by a specialist or a stay in another hospital.

We carefully check whether we can provide you with the necessary care in our clinic. medical care upon your request.

The information you provide us will be of great help in processing your request.

Necessary information

  • a description of the ailments you are experiencing, as well as the reasons for your appeal
  • translation of the current medical report into German or English
  • Additional Information

  • up-to-date test results
  • results of performed radiological examinations (CT, MRT, PET, etc.) in German or English
  • operation report (if it was carried out)
  • results of histological analysis (if a biopsy was performed)
  • Submit an inquiry

      In case you want to send patient data to our address, you can use the following options:

    • save them in anonymous jpeg format and send them to us as an attachment to your letter via e-mail
    • take screenshots of image fragments relevant for our analysis (3-5 pieces), save them as a presentation in Powerpoint and send us a presentation by e-mail
    • send us a disk by mail, which also includes a medical statement based on the results of the diagnosis
    • We can also create a Dropbox folder for you on our server where you can upload your documents.

    The contact person

      You can send your request directly to a specific clinic. Most often, this makes sense only if it is an outpatient treatment.

      Steady turnover of business correspondence

      If you decide to contact us about a complex medical problem, it is best to contact our International Patients Department first. In this case, your request will be processed much faster.

    Application processing time

      We carefully review the information we receive from you for completeness to see if we can make any assumptions based on it. If you have provided the information in full, the duration of processing your request will depend on the complexity of your problem. You can count on a final answer to your request after about five business days.

    Treatment plan and appointment of consultations/examinations

      After we have processed your application, you will receive from us:

    • Treatment plan - a rough description of the treatment to be prescribed
    • Payment plan - an approximate calculation of the cost of treatment
    • Schedule - dates of scheduled examinations / consultations with a doctor and hospitalization

    Payment Plan

      As a public health institution, we are interested in being more transparent about the cost of the services we provide.

      The cost of our services is guided by the tariff framework adopted in Germany, as well as the current legislative norms. Unfortunately, we will be able to tell you the exact cost of services only at the end of the therapy.

      The cost of treatment depends on the complexity and volume of examinations and therapy. Most often, the rule applies: the more severe the patient's disease and the more difficult its therapy, the more expensive the cost of the entire treatment. For this reason, at the very beginning of treatment, it is difficult to accurately assess its final cost.

    In response to your letter, we inform you that the employee is not working

    Our usual terms are cash, no discounts, no shipping documents. The terms of payment are detailed in the attached copy of the general terms and conditions of delivery (copy of the contract). general conditions deliveries (sales) Please confirm (consider) this offer before (date) (within ... days from the date of receipt of the letter) Please send a response no later than (date) (within ... weeks from the date of sending this letter) This offer is valid Until (date) … months from the date of receipt of the letter, subject to receipt of your acceptance by fax within … days from the date of receipt of this letter, only in the event that the goods are not sold before receipt of your answer. You are in the purchase of the proposed goods) Please consider the period of sale of the goods and make a decision as soon as possible.

    How to write a reply letter

    According to the contract from ... (number) we have the right to a discount of the invoice value in the amount We have the right to refuse to accept this batch of goods This gives us the right to apply for arbitration We, on the basis of the right granted by the contract, we demand (insist) business relationship…, the circumstance that…) We have agreed to accept this product if you grant us a 10% discount We are ready to accept this consignment as an exception, provided that you… Based on the foregoing, we ask you to replace… with a new one We kindly ask You, instead of substandard goods, send us goods in accordance with the terms of the contract. We ask you to compensate for the damage (pay extra for, reload, deliver) the missing goods. We ask you to reimburse the costs of ... The markdown should be ...%

    In response to your letter, we inform

    Dear… We thank you for your request from… for the supply of… (product name) We are currently considering the possibility of providing you with an offer for the product you are interested in. We will inform you of our decision as soon as possible. Or: Unfortunately, we cannot answer your request positively and send you a specific offer for the supply (name of goods). We ask you to postpone this question until ... Or: ... and inform you that for the mentioned goods you should contact our agent - the company ..., which will provide you necessary information for the product you are interested in. Sincerely, Signature Proposal (offer) (sent if the seller can satisfy the request for delivery immediately) Specify: 1. Product name2. quantity and quality of goods 3.

    price4. delivery time 5 terms of payment 6.

    Steady turnover of business correspondence

    After the employment contract is terminated, the employee ceases to be on the staff of the company, and receives all the money that he should receive, and a letter is sent to the bailiff service. As it was already shown above, a writ of execution is attached to it.

    Dismissal of the alimony and a letter to the bailiffs own will additional financial assistance the law does not provide. 03/22/2018 an employee of the Mayak company N.V. Frolov submitted to the personnel department a letter of resignation of his own free will.

    Attention

    By court order, he must pay part of the salary for the maintenance of two children. It is necessary to determine the maintenance deductions that the accountant needs to make.

    Ipc-star.ru

    Banks often remind customers of debt or new lending conditions. You can send information about vacancies and a job notice to the person you would like to see in your team. Certain communications must be received in writing by the firm's employees.

    In response to your request, we provide the following

    This is information about disciplinary actions and a redundancy warning.


    Partners usually write new proposals, claims and apologies. 4 A business letter must contain certain details, so it is better to develop forms right away. The completed form can be emailed as an attachment, or printed and sent by regular mail or registered mail.


    At the top should be the name of your company, and even better the logo.

    400 bad request

    It should contain information about the status, general focus, specifics of the enterprise, characteristics, novelty of the goods, an indication of the addressee (recipient, consumer), the nature of accessibility, location, etc. name password I agree with the Privacy Policy Yu., Magnitogorsk, 26.02 08:29 K.A.V., Magnitogorsk, 15.02 09:49 Yu. Yu. Yu., Magnitogorsk, 05.02 21:08 Z.M.N., Russia, 01.01 16:39 D. A.N., Gatchina, 25.12 14:11 T.S.A., Prague, 25.12 12:48 Sh.O.N., Ulyanovsk, 13.12 11:48 Rating of business unit terms Weighted average cost method Sonation Latest updates Hyaluronic acid (Acid Hyaluronic) Vitamins (from lat.

    Sample response letter

    Will it be sufficient to send an official written notice to the bailiff with the appropriate copies of documents stating that the debtor has not been working in the organization for a long time? In this situation, the current legislation does not require the employer to attach any other documents to the writ of execution. However, given that the employee quit before the receipt of the writ of execution by the organization, it would be advisable to attach a copy of the order to dismiss the employee.

    I draw your attention to the fact that the employer is not obliged to inform the bailiff about the new place of the employee, or to find out information about it. The answer to the bailiffs that the person does not work

    • date of issue and number of the writ of execution.
    • previous position;

    You must also indicate the address of the organization to which the response is sent.

    Business letters

    Letter of reply (sample) Read also:

    • letter of apology
    • How to write a letter of recommendation
    • Compiling a cover letter for documents

    Negative response If it is not possible to satisfy the request or request, it is necessary to report the refusal most correctly. In this case, as in the above option, the refusal must be written in the same style as the initiating request.

    A negative answer should be as correct as possible and contain objective reasons for the refusal. In the event that there are prerequisites for making a positive decision on the request, you can indicate in the response the conditions that are required for this.

    Note that it is unacceptable to issue a negative response to a letter (a sample is presented below) in a rude tone. Moreover, it would be quite appropriate to express sincere regret about the impossibility of satisfying the request.

    A response letter with a positive decision is built according to the following scheme:

    • repetition of the content of the request using stable language formulas, for example: To your request for the supply of spare parts to inform; In response to your inquiry about sending;
    • presentation of information upon request.

    The rejection letter is structured as follows:

    • repetition of the content of the request (in a form similar to a letter with a positive decision);
    • reasoned indication of the reason (or reasons) for which the request cannot be satisfied or why the offer cannot be accepted;
    • statement of refusal or rejection of the proposal.

    In a rejection letter, it is especially important to use vocabulary that helps the sender of the letter to remain polite, caring about preserving the self-esteem of the recipient of such a letter.

    In response to your letter, we inform you that the employee is not working

    We inform you that the missing quantity of goods will be shipped to you ... After receiving your claim, we immediately contacted (manufacturer) Dear ... We acknowledge receipt of your letter of ... (month) ... (year) and inform you that your complaint has been accepted by us for consideration letters An offer letter (presentation) is sent in order to interest a potential partner in cooperation, a buyer in a purchase, a customer in a service Often contains advertising techniques: the significance of the project is indirectly emphasized by listing client companies, completed projects, recommendations, reviews Letters-presentations inform about new types of services, goods, opening of a new center, store, enterprise, etc. Designed to reflect the individual image of the institution. It is not written according to a template, in each individual case the same issues are covered in a different sequence.

    A letter of request certainly requires a response. So, having received such a letter, you must decide whether to grant the request or refuse. If you decide to fulfill the request, then answer as follows:

    Dear Sirs!

    . We express sincere gratitude for the offer to participate in the construction hotel complex

    . Carefully review the proposal. You draft agreement, we decided to agree to equity participation in the construction(name of the object), will be carried out from by p

    . Thanks again for the offer and we hope that our cooperation will be fruitful and long-term

    . Sincerely and Best wishes

    . Dear Sirs!(the date) . You asked to change the terms of payment for(Product Name) . We revised our You agreed and decided to make changes, given the reasoning. your request. Sending a modified version of our agreement

    . We hope that the new conditions will satisfy. You. FROM

    . Dear Sirs!

    . Thank you for the additions and comments sent to the draft agreement on the construction of the bank. Having studied them, we recognized them as essential, agree with them and are ready to include them in the contract

    . Taking this opportunity, we would like to emphasize once again that according to the draft of our agreement on the construction of the bank. The contractor assumes full responsibility for the organization and execution of all future work.

    . Construction works will be carried out by local firms, which will be hired on a subcontract basis. The performance of work is supervised by highly qualified specialists, the cost of whose services is stipulated by the terms of the contract.

    . Please. You should consider the letter as soon as possible and, if there are no more clauses in the draft contract that caused y. If you have any doubts, inform us about your readiness to sign an agreement between our enterprises

    . We hope for a quick response

    Of course, you cannot always satisfy the request, accept this or that offer, and therefore are forced to refuse cooperation. The refusal must certainly be convincing, reasoned, correct and kindly benevolent. Your task is to convince the addressee that you had no other choice. It is not difficult to achieve this goal, it is only necessary at the beginning of the sentence to accept words that will noticeably soften the tone of the refusal. These include: na w / sal, sorry, very sorry, unfortunately, sincerely sorry, sorry, we are very sorry

    So, the denial can be formulated as follows:

    . Dear Sirs!

    . We have carefully studied. Your comments and additions to the draft contract for the construction of a polyclinic in the year on a turnkey basis

    . Much to our regret, we must inform you that we cannot agree to. Your suggestion. This is due to the following reasons:

    1. Offered. by you 5% of the cost of the contract for mobilization costs - the amount is 4 times less than that specified in the draft contract and cannot cover our costs for preparatory work

    2 8% of the contract value in freely convertible currency insufficient amount to purchase all the equipment necessary for construction 12% specified in the draft contract, take into account not only the cost of equipment at world prices, but also the cost of freight, insurance, as well as our expenses for organizing the purchase and supply of equipment for the construction site.

    . In confirmation of the validity of our position, we add detailed calculations of the volume of mobilization costs to the letter.

    . We express the hope that, given the above facts,. You will agree to our terms of signing the contract

    . Remain with respect

    . Dear!

    . Thank you for your inquiry from(the date) to supply(Product Name)

    . Unfortunately, we are currently unable to accept. Your offer and delivery(Product Name) then what you need. Your goods have already been sold on pre-orders for the current month

    . We sincerely regret that we are unable to comply. Your order. We look forward to mutually beneficial cooperation in the future

    . Best regards and best wishes..

    . Dear Sir/

    . Thank you for your interest in our organization (institution, company). Unfortunately, we have to report. You that the place of our general representative in(the name of the country) already taken. Please resubmit your request via months

    . We wish you success

    . Dear Sirs!

    . We got. Your letter from(the date) wherein. You are asking for financial support for the St. Mary's Charitable Foundation. It's very unfortunate, but this year we have no way to make even a small charitable contribution

    Reply to a letter of inquiry. Response letter

    . Dear! . Execution contract action. Your advertising manager duties end on (date). We have considered. Your request for an extension

    contract for next year. Sorry, but. Your methods of work did not give the expected results, and therefore we are not interested in further cooperation with. You. We wish you success

    A written request requires a motivated detailed response from the addressee. Response letter - required document, which is worth writing in such cases. The message is in free form and has much in common with help. The information sheet contains a limited narrative framework and should only answer the question posed in the requirement. It is easy to write a response letter even to an inexperienced person, having a computer and a printer at hand. The page of this resource provides an opportunity to download and apply in life a sample of the discussed paper for free.

    Consider the main features included in the concept of a letter-response. The meaning of the response lies in the business communication of counterparties. An excellent way to resolve problems out of court allows you to save significant money and time for participants in legal relations.

    SAMPLES OF INTRODUCTORY PHRASES OF THE TEXT OF A BUSINESS LETTER

    The legitimacy of communication is hard copy information compiled in accordance with all the rules of office work and having a genuine management visa. Email is not a reliable option for evidence in court.

    Date: 2015-11-04

    The response letter is drawn up in free form and has much in common with the certificate. The page provides an opportunity to download a sample of the discussed paper for free.

    A written request requires a motivated detailed response from the addressee.

    In response to your letter, I inform you about

    A response letter is the necessary document that should be written in such cases. The message is in free form and has much in common with help. The information sheet contains a limited narrative framework and should only answer the question posed in the requirement. It is easy to write a response letter even to an inexperienced person, having a computer and a printer at hand. The page of this resource provides an opportunity to download and apply in life a sample of the discussed paper for free.

    Consider the main features included in the concept of a letter-response. The meaning of the response lies in the business communication of counterparties. An excellent way to resolve problems out of court allows you to save significant money and time for participants in legal relations. The legitimacy of communication lies in a paper carrier of information drawn up in accordance with all the rules of office work and having a genuine leadership visa. Email is not a reliable option for evidence in court.

    Mandatory items that make up a response letter

    • Address and name of the institution to whom the response letter is sent;
    • Own data of the author, contact numbers;
    • Number, date and title of the story;
    • A brief summary of the request to which the response letter is being drawn up;
    • Clear and specific answers to questions. There is no need to write too much;
    • A respectful tone is welcome, but rigor is also important;
    • Fixing the executor of the paper, the signature and decoding of the head, the seal of the institution.

    The letter of response is best delivered personally to the addressee. Instead, you need to receive a mark of receipt on the second copy. If it is not possible to personally send a response letter, you need to use the postal service by sending a document with a notification and a description of the attachment. The existing sample and a set of other forms and examples on the site will help you make the right appeal on your own. Most of the templates are in the simplest format and can be easily edited in Microsoft Word. Happy use.

    A number of incoming correspondence to the organization requires sending answers to certain questions. In this article, we will take a closer look at how to write a letter in response to a request.

    From the article you will learn:

    When is a response letter required?

    The incoming correspondence of each organization consists of various documents, certain types of which require the sending of response messages. At the same time, it is necessary to be well versed in the types of incoming documentation and in the letters that need to be answered. We suggest you familiarize yourself in detail with the types of incoming letters to which you need to send a response message.

    Letter of request

    Already from the title of this document it becomes obvious that it contains some kind of request sent to the addressee. As a rule, the purpose of this document is to obtain certain information, goods or services that the author of the letter needs. This category of incoming documentation is issued on letterhead and contains phrases such as: "Please notify about ...", "Please inform ...", "Please take action ...", etc.

    In some cases, a business paper may not contain a direct request, but only a wish. For example, "We hope to consider the appeal ...". In this case, the document must also contain the appeal itself or a description of the situation requiring certain measures.

    There are also situations when one letter of request contains several petitions. In this case, the formatting rules require that each of them be described in a separate paragraph. Moreover, each subsequent paragraph containing the petition should begin with the words "We also ask you to take action ...", "In passing, we ask you to pay attention ...", "At the same time, we ask you to consider ...", etc.

    An inquiry

    Perhaps, the letter of inquiry is the only document, the answer to which must be sent to without fail. Despite the fact that request letters and request letters are very similar in style and content, the request has one distinguishing feature which cannot be ignored. It's about substantiation of the document.

    Letters of inquiry refer to official letters sent to the addressee in order to obtain certain information, documents and business papers. Such a document in correspondence is distinguished by the presence of a rationale, which is indicated by the author of the request. As justification, a reference to any government document, normative act or the law, according to which the author has the right to get acquainted with the requested information or business papers. Also, the justification can be a reference to organizational and legal documents that give the right to get acquainted with certain information. And precisely because of the existence of a legal justification, it is imperative to issue an official response to the request. Below we will take a closer look at a sample response to a letter of appeal.

    Invitation letters

    Although invitations to various events and do not require the addressee to send a response letter, in many cases such a need is dictated business etiquette. In this case, it is desirable to issue a response message in this case as soon as possible. If this is not possible, then you can warn about the possible presence or absence at the event by calling the inviting party.

    Structure and format of the response letter

    As mentioned above, the letter of response to the request is mandatory, therefore, its preparation must be started as soon as possible after receiving the request. If for some reason the execution of the document is delayed, then it makes sense to warn the author that the request has been received, but its processing takes time. Not only will this be a courteous and ethical act, but it will also give you time to formulate your message.

    It is important to understand that a response letter to a request (a sample is provided below) can have both a positive and a negative decision regarding this request. Let's consider them in more detail.

    Positive answer

    Letter a response containing a positive decision regarding a specific request or request is made in the same style as the request itself. Essentially, it should be written using the same wording and in the same style. The document should mention that the request was considered, on the basis of which a positive decision was made (decision to grant the request). In this case, if necessary, you can specify the time period during which the request will be satisfied.

    In the event that the response to a formal request (a sample is provided below) requires the sending of certain business papers, then they can be attached to the letter. In this case, the list of attached documents, their number and name should be indicated in the main document. If necessary, indicate the number of copies.

    Response letter (sample)


    customs business communication, as well as the current legislation involves communication between legal and individuals by means of sending correspondence. At present, communication through electronic means of communication has become widespread, but this is not always correct. In the case when the correspondence is of an official nature and its results, in the future, can be presented as evidence of a particular fact, then such document flow should be carried out exclusively through the direction of written correspondence, properly executed.

    When choosing a suitable response letter template (form) on the Internet, you need to pay attention to the following points.

    In civil law, in some cases, before sending documents to the court, pre-trial correspondence between the parties is mandatory. The sent letters (claims), as well as letters of response, are evidence of the commission of procedural actions. The letter of response, as well as other documentation, must be signed by the responsible person of the organization, and also certified by an imprint of the official seal. Such documents can be transmitted both through a courier and sent by post.

    Direction of the letter Postal communication has a number of advantages over other methods of mail delivery.

    First of all, these advantages are:

    The participation of a third party (postal employees), subsequently will allow them to be involved in trial(if necessary) as witnesses.

    Possibility to make an inventory of the attachment to the letter. The inventory of the attachment will allow you to prove what kind of correspondence was sent in the reply letter.

    When using a notification of delivery with a response letter, prove the fact that such a letter was delivered to the addressee.

    Using the number of the cash receipt, you can track the process of delivering correspondence to the end user.

    Currently, many commercial structures provide mail delivery services. When choosing among them, you must remember that not all of them allow you to make an inventory of the investment, and also certify it with your seal. Many of them do not issue original documents, but only copies. In this situation, the best option is our regular mail (FSUE Russian Post), despite all its disadvantages, only its documents are recognized judiciary as evidence of sending documentation to their counterparties. Valuable letter with an inventory of attachments and a simple acknowledgment of receipt - best way delivery of correspondence in modern Russia.

    The response letter in question, a sample of which is located below, can be downloaded to you free of charge using the link at the end of the page. If necessary, we are ready to draw up the necessary document for a personal order. We wish you good luck!

    Response letter form:

    to CEO
    Monolittrest No. 689 LLC
    O.V. Brazhny

    Dear...!

    In response to your letter dated January 28, 2014 No. BA/44968/-2014, I inform you the following.

    In pursuance of Contract No. 11/456/VK/2013 dated June 10, 2013 "for the performance of a full range of construction and installation works for the construction of the Facility at the address: Moscow Region, Domodedovo-3" (hereinafter referred to as the "Agreement"), we carried out work according to the attached documents. However, for unknown reasons, these works were not accepted by you.

    On December 23, 2013, we received a notice of unilateral termination of Contract No. 033105/MSKh-13 dated 12/10/2013. In pursuance of this notice, as well as your request, on November 25, 2013, all supporting documents on the work performed and materials used were sent to your address (a copy cover letter and attachment descriptions are attached).

    On January 15, 2014, we received a claim No. 0582/MSRKh-14 dated 01/09/2014 demanding the return of the advance payment transferred to us under the Agreement and the payment of penalties. We draw your attention to the fact that the cost of the work actually performed by us and the materials used exceeds the amount of the advance payment transferred.
    Based on the foregoing, we propose to take into account the submitted documents and accept the actually completed work in full. If you have any questions, we suggest contacting ... if necessary, we are ready to take part in a joint meeting on the settlement of the dispute that has arisen in a pre-trial order.

    Appendix (all documents in copies):

    CEO

    Stroytrest No. 546 LLC A.L. Gradochkin


    1) A business letter usually consists of:
    title;
    main text;
    endings.
    The header contains:
    name of the company (institution) sending the letter;
    postal and telegraphic address;
    teletype and telefax;
    phone numbers;
    checking account;
    date of departure: the month is written as a word. Usually these details are present on the letterhead.
    In the header, next to the date, a link to the content of the letter or the reason for which it was written is usually placed.
    Example:
    "Regarding (regarding)..."
    "On the issue of delivery (order)."
    "On no. from..."
    "On your no. from..."
    The original number is put on the business letter. Putting an outgoing number on letters addressed to foreign countries is not recommended. They are limited to the date of sending and the content of the letter.
    In business correspondence, in addition to the address and name of the company or institution written on the envelope, the named attributes are also placed in the header (in the upper right part of the letter).
    If the letter is addressed to a company or founder, then the name of the company (institution) is indicated first in nominative case followed by a mailing address. In the document sent to the name of the head (organization), the name of the organization is included in the title of the position of the head.
    Example: “To the President of the company ... Mr. ...” In a letter addressed to a private person, the postal address is written first, and then the surname and initials of the addressee. The name of the recipient can be preceded by the word Attn., for example Attn. Mr. Black (To the attention of Mr. Black).
    If the position of the addressee is known, it is advisable to indicate it after the name. For example: Attn. Mr. Black, Head of Department (For the attention of Mr. Black, Head of Department). When referring to individuals the informal expression Dear is used. For example, Dear Sir, Dear Madam, Dear Mr. Brawn, Dear John, and when addressing a company - formal Dears Sirs (Europe), Gentleman (USA).
    It should be borne in mind that names, addresses, addresses, every word official name, positions names of objects of correspondence are written with capital letter(ABC of business communication // Business for everyone. M., 1991. Issue 1.S. 33, 34).
    The introduction is usually followed by an introductory phrase. It is formulated depending on the type of letter and its purpose.
    In the upper right part of the letter, the name of the company - the recipient of the letter in the nominative case, and then the postal address are placed.
    In the document sent to the name of the head, the name of the organization is included in the title of the position of the head.
    In a letter addressed to a private person, first write the postal address, and then the last name and initials of the addressee.
    After the appeal, an introductory phrase usually follows, which is formulated depending on the type of letter and its purpose.
    Therefore, the introduction is characterized by great diversity. At the same time, there are a number of etiquette turns that are used most often when writing and are stereotypical. Knowing them or having them at hand shortens the time of writing a message and in many cases enhances the culture of writing. Examples from some sustainable etiquette formulas:
    We have received your letter No. ... dated November 1 of this year, from which we were glad to learn
    (happily to know) that...
    We have received your letter dated May 15 this year. along with the documents attached to it.
    We express our satisfaction with the prompt response to our inquiry.
    Thank you for the letter from ... or for No. ... In response, we inform ...
    We acknowledge receipt of your letter from ... with all attachments
    We hereby confirm that we have received your letter dated March 14 this year, and inform you that...
    We are extremely surprised by your letter of... in which you inform...
    We were surprised to learn from your telegram (telex) that.
    In addition to our letter dated February 12 this year. we announce that...
    Let me write to you...
    We have to remind you...
    We hereby remind (report) once again ...-
    We regret (sorry) your refusal (silence).
    Unfortunately, we still have not received your answer to our letter from ... and we are forced to remind you (ask) once again.
    In connection with your letter of... we inform you that, to our regret...
    In response (responding, referring) to your letter, we inform you that...
    In confirmation of our telegram from ... we inform you that ...
    In confirmation of our telephone conversation, which took place on June 5 this year, we inform you that...
    We take note of your letter of. and inform.
    We are compelled to notify you that.
    We inform you that...
    We inform you...
    Please be informed...
    At your request, we send you...
    We apologize for the delay in responding to your letter of...
    Please accept our apologies for.
    We thank you (we are grateful to you, express our gratitude) for the service (help, support) provided.
    The content of the letter depends on the problems and tasks that have to be solved through correspondence. It should not be lengthy in a business letter. Often the content is limited to one or a few sentences expressing a request, consent or refusal.
    Examples of phrases that can form the basis of short letters:
    We kindly ask you to inform us about the delivery time...
    Please speed up shipping...
    Please let us know about.
    Please let us know about your decision on the issue... We are asking you to send... We need additional information about...
    Please let us know if our offer is acceptable to you. Please confirm the acceptance of our order for execution. Your request for ... granted.
    In response to your letter of ... we inform you that your request for delivery ... has been resolved positively.
    We hereby inform you that your request (order, offer) has been accepted by us. In response to your demands ... we inform you that we have taken the following measures ... In response to your request (instruction), we regret to inform (we must, are forced to inform) that we cannot fulfill it (we are not able to). Unfortunately, we have to decline your offer. Unfortunately, your request cannot be granted for the following reasons...
    Your request (proposal) is under consideration. Upon receipt of the results of the review, we will inform you immediately.
    Your proposal will be accepted with pleasure (gratitude) if you agree to make the following changes to it ...
    Your order will be executed subject to (for example, if you agree to more late dates deliveries of the goods you need. Shipment date is acceptable for us.) .
    When writing the main text of the letter, turns are used - braces:
    In connection with (in accordance with) your request... In connection with the above... At the same time... Firstly... secondly... etc. First of all...
    Moreover... moreover.besides that... Nevertheless... in spite of... Next, we have to... Needless to say...
    We consider it necessary (important, necessary, expedient).
    In accordance with your request (attached documents).
    We are absolutely sure.
    We express our confidence...
    It concerns your request (proposal) ...
    The fact is that.
    Otherwise, we are forced. Under the circumstances... In our opinion...
    We do not agree with your point of view for the following reasons... In case of your refusal (non-payment). Next you write. Besides.
    In addition to the above (the above, noted above), we inform ...
    It should (necessary, necessary, necessary, desirable, we consider it necessary) to add (mark, notice).
    In view of the above (the above), it follows (we want, we must, we need).
    Summing up (concluding, summarizing, summarizing). Thus (in conclusion). In order to avoid delay... It is necessary (should, should) be recognized that... We are having difficulty with. Actually...
    With regard to your request (remark), we draw attention to the fact that
    what...
    We express regret (doubt, bewilderment, satisfaction). We regret...
    In our defense, we would like to inform... In response to your reproach, we would like to inform you. We acknowledge... We would also buy from you...
    Deliveries will be made (carried out).
    We confirm receipt...
    Draw your attention to...
    You certainly (obviously) know.
    At the end of a business letter, there are requests to write or inform, as well as wishes, hopes for further cooperation, receiving orders, etc. There can also be apologies and thanks.
    The letter ends with a politeness formula indicating the position, surname and initials of the person signing the letter, and in some cases a seal is also affixed.
    As in other structural elements of a business letter, and in the ending, set expressions, for example:
    Please indicate your consent. Sincerely. Please write about your decision. Sincerely.
    Please confirm receipt of the order and pay due attention to it. Sincerely...
    We hope for a speedy reply. Sincerely.
    We kindly ask you not to delay with the answer. Yours sincerely. Please let us know. Sincerely. Please keep us informed of the measures you have taken. Sincerely. We are waiting for your reply in coming days. Sincerely. We would appreciate a prompt response. Sincerely. We hope to receive a response in the near future, and thank you in advance. Sincerely...
    Hoping for a favorable response. Sincerely. We hope that you will fulfill our request. Sincerely. We are waiting for your orders (approval, consent, confirmation). Sincerely. With respect and hope for further cooperation... Thank you in advance for the service rendered. Yours faithfully... In hope for the positive decision of a question. Yours sincerely. Please contact us if you need assistance (assistance). Sincerely...
    Looking forward to fruitful cooperation. Sincerely. Upon receipt of the letter, we ask you to confirm in writing (telegraph, report by telefax.). Sincerely. We assure you that... Best regards.
    If documentation, drawings, etc. are attached to the letter, then the presence of an attachment is indicated at the end, for example:
    "Appendix: from No...."
    According to official etiquette, a response letter is signed by an employee equal (or higher) in position. So, if the initiative letter was signed by the director (president, chairman), then the answer to it is also signed by the same head, in last resort, his deputy.
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    3.11. 5.