The scope of the need for control depends on the structure and type of activity of a particular organization. To properly check the work of the company must be carried out regularly. This procedure is simply impossible without a correctly drawn up checklist.

Internal audit checklist

An audit checklist may be required to check the entire activity of an organization or a single industry, process or department. This document was previously filled in the form paper carrier, later began to appear electronic versions in Word and Excel. There are specialized applications for now, but the previous methods are still valid.

The standard audit checklist contains 6 columns:

  1. Number line.
  2. Verifiable ISO requirement.
  3. Detailed questions.
  4. A method for evaluating a verifiable requirement.
  5. A mark about the result of the check.
  6. Auditor or panel comments.

The very concept of a checklist literally translates as a "checklist" and can even be used to audit the activities of 1 employee of the company.

Legal and regulatory framework

According to the Federal Law of December 30, 2008 No. 307 "On audit»Compilation of checklists is regulated different types but this is about external audit. It is legally allowed to conduct internal audits by outsourced companies. Management can invite an employee to conduct an audit, rather than create a commission from their own employees.

Article 19 Federal law"On accounting" dated December 6, 2011 obliges to conduct an internal audit. This concerns the audit of the accounting area, other areas of activity are controlled according to the personal preferences of the organization.

Document functions

The main tasks of the checklist are to control and structure information about the current processes of any kind of activity. This is a kind of checklist of questions that allows you to conduct a systematic analysis and identify shortcomings in the work of a particular link in the organization.

In addition to the controlling function, based on the checklist data, it is possible to draw up a further development plan or change the structure of the company. Also, based on the results of an internal audit, it is permissible to assess the competence of the employees of the audited department of the company or the whole.

The stages of filling out the checklist for internal audit of the QMS with examples are described below.

Filling stages

In the process of control, the structure of the checklist has essential... When developing it, it is necessary to take into account a logical sequential procedure that excludes a constant return to the aspects already considered. This will allow you to build the correct structure not only of the checklist itself, but also help in filling it out correctly.

In fact, filling out a well-designed checklist is very simple.

  • At the first stage, it is necessary to delve into the content of the verification point, read the question or familiarize yourself with the controlled criterion.
  • Further, the assessment method should be clarified and carried out in accordance with this paragraph. This could be an inspection, interview, survey, study of documentation, or some other form of assessment.
  • At the third stage, it is necessary to enter or write down the control results in the appropriate column of the checklist.
  • Also, in a number of documents there is a clause with the auditor's comments. If it is on the checklist, it must be completed before moving on to the next question.

You can download a sample checklist for internal audit.

Sample checklist for internal audit

Sample checklist for internal audit - 1

Sample checklist for internal audit - 2

Sample Checklist for Internal Audit - 3

Sample Checklist for Internal Audit - 4

Sample checklist for internal audit - 5

This is a list containing a number of necessary checks for any job. By checking the items on the list, you, the team or the specialist, can learn about the status or correctness of this work.

While working on a project, did you catch yourself thinking that this is not the first time you repeat obvious mistakes? Or have you noticed that while completing a familiar task, employees make the same mistakes, wasting time?

Checklists can be used in a variety of areas: there are checklists for waiters, pilots, marketers, web designers.

The following rules for checklists will help you and your employees create a useful and high-quality product.

Rules for drawing up checklists

  1. One point - one operation

Checklist items are the minimum complete transactions. For example, ordering the production of business cards and delivering business cards to the office are 2 different operations. Therefore, in the checklist, they are displayed as separate items:

    • business cards are ordered;
    • business cards delivered to the office.
  1. The points are written in the affirmative

The purpose of the checklist is to check the readiness of the task, so it is better to write items in the affirmative form - “ordered, delivered”. Compare the wording: "order business cards" and "business cards ordered." The second option requires more responsibility.

  1. The optimal number of points is up to 20

Checklists shouldn't be long. The optimal number of points is up to 20. If required, it is better to divide the task into several stages and draw up a separate checklist for each stage.

Effective implementation of checklists:

  1. Testing

After drawing up the checklist, mentally go through all the points with the employee. Fill in what has been missed. Arrange items in correct order... Make your edits.

  1. Registration

The checklist should look aesthetically pleasing - then it will be more pleasant to work with it.

  1. Convenient access

Share documents with employees so that they can be easily printed at the right time. Print the resulting list in the form of a table (if the checklist is filled out every day).

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Benefits of using checklists:

  • structuring information from an employee. When writing down the necessary actions, the employee clearly looms desired sequence tasks;
  • increasing the rate of training of new employees. There is no need to repeat the sequence of operations several times. It is enough to conduct a short briefing and give a checklist for independent work;
  • high result, fewer errors. As mentioned at the beginning of the article, checklists help to avoid punctures and careless mistakes;
  • interchangeability of employees;
  • saving of working time - employees will spend much less time on reworking tasks.

Andrey Manokha, creative director of the Internet agency UaMaster

Have you ever caught yourself thinking that you are repeating something to an employee not for the first time? Or notice that while completing a familiar task, employees make the same annoying mistakes? If so, then it's time to instruct employees to draw up checklists.

Check list(Check list - checklist) - a list containing a number of necessary checks for some work. By marking the items on the list, the employee can learn about the status / correctness of this work.

The importance of checklists can hardly be overestimated. No matter how experienced an employee is, in a rush he can easily forget an important detail. Let's take, for example, a common situation - preparing to participate in an exhibition. This is a very expensive undertaking. One overlooked detail - flyers not printed on time - can be worth half your budget.

Check sheets can be applied in a variety of areas: there are checklists for waiters, for pilots, for marketers, for web designers.

Below are the rules for creating checklists that will help your employees create a useful and high-quality tool.

Rules for drawing up check lists


1. One point - one operation

Checklist items are the minimum complete transactions. What does it mean?

Ordering the production of business cards and delivering business cards to the office are 2 different operations.

Therefore, in the checklist, they are displayed as separate items.

* business cards ordered
* business cards delivered to the office

2. Items are written in the affirmative

The purpose of the checklist is to check the readiness, so it is better to make items in the affirmative form - “ordered, delivered”. Compare the wording “order business cards” and “business cards ordered”. The second option requires more responsibility.

3. The optimal number of points is up to 20

Check sheets should not be long. The optimal number of points is up to 20. If required, it is better to split the task into several stages and draw up a separate checklist for each stage.

Example of a check list:


Effective implementation of checklists


1. Testing

After drawing up the checklist, mentally go through all the points with the employee. Fill in what has been missed. Arrange the items in the correct order. Make your edits.

2. Design

The checklist should look aesthetically pleasing - then it will be more pleasant to work with it.

3. Convenient access

Share documents with employees so that they can be easily printed at the right time. Print the resulting list in the form of a table (if the check sheet is filled out every day).

Benefits of using checklists


* Structuring information in the head of the employee. When recording the necessary actions, the employee clearly delineates the desired sequence of tasks.
* Increase the rate of learning of new employees. There is no need to repeat the sequence of operations for the hundredth time. It is enough to conduct a short briefing and give a checklist for independent work.
* High result, fewer errors. As mentioned at the beginning of the article, checklists help to avoid punctures and inattentional mistakes.
* Interchangeability of employees.

Examples of useful checklists for online business

To have time to do everything, not to forget anything and not to be mistaken in anything! You will be surprised, but it is with similar thoughts that many go to bed or get up in the morning. modern people... What methods and means are not used to increase professional and personal productivity. Someone sets alarms and reminders on personal electronic devices, someone "in the old fashioned way" pastes everything around them with colorful stickers. But there is one really convenient option that works - a checklist. What is it and is this magic remedy suitable for everyone?

Flight-tested magic lists

It is believed that the original use of checklists began in aviation. Controlling an airplane involves a series of performing many complex operations in a specific sequence. And without a reminder system, even an experienced pilot with an assistant can make mistakes, and mistakes in such a matter can have total consequences. That is why, as an additional "insurance", aviators are offered a checklist for each flight. What is it? In fact, a list consisting of individual actions required to be performed, in this case, organized in correct sequence... Since this tool works ideally in aviation, it was adopted and civilians whose professions are far from aviation.

Who will benefit from checklists and why?

Anyone looking to improve their personal productivity comes in handy with daily reminder systems. Time management is an area of ​​knowledge, the basic principles and techniques of which can be equally successfully used by a manager, a novice entrepreneur and any housewife. Only the specifics change, since each type of activity has its own specifics. In its standard version, a checklist is a list of actions and tasks. But if necessary, you can compile it in the form of a list of some individual items. Many people keep shopping lists - and these are, in fact, also checklists, just like any recipe, written in a column in the form of a set of components with dosage recommendations. By the way, in almost all catering establishments such reminders hang in the kitchen for chefs so that they can cook faster, using tips on the portion weight and each specific product used in a particular dish. Most often, a checklist is created for one person, but if a certain task is solved by a group of people, the list will also help out. In this case, it is necessary to break the business / ultimate goal into sub-items, each of which will be performed by one employee. Further, each task is assigned to a certain performer and, if necessary, he writes it down for himself in stages in a personal checklist.

General compilation rules

If you want to be more productive and get more done without the hassle, then it's time to try writing your first checklist. Such a plan should be clear-cut and attractive. appearance... It is also advisable to observe the time sequence (you can refuse it if all tasks are unlimited). Avoid long paragraphs, it is desirable that each problem be expressed in 3-4 words, and be sure to use verbs. How to create a checklist that will work? It's simple - choose a format convenient for you: paper, a note on your phone, or a file on your computer. In total, you should have two columns, in the first the number will be written and the task itself will be formulated, and in the second a mark will be put in progress. Experts advise not to cross out the done cases, namely to mark them with checkmarks or crosses.

Formulate tasks correctly

In order for your checklists to really start working, it is important to learn how to correctly formulate tasks. Cases that are performed regularly can be skipped into subparagraphs, but one-time tasks and assignments should preferably be broken down into subparagraphs. For example: it is advisable to record negotiations with new clients with at least 3 notes, highlighting for yourself those topics that need to be discussed. If you need to send a daily report, we write the task in one paragraph. Be sure to write down anything that you can truly forget. To reduce the time it takes to complete things, you can also make detailed notes in the checklist, for example, enter the contact information of those with whom you plan to contact.

Some business planners advise writing down tasks on the checklist as if they have already been completed. Accordingly, to write not "must be done ..." but ".... done!". This is quite effective, from the point of view of psychology, a technique, but it will take some time to get used to it. The marking system is also convenient to use. Choose the option that is most convenient for you: highlighters, underline. But try not to get carried away with the selection, otherwise you will end up with a too colorful and bright checklist. Fill out the to-do list with one color, and use no more than two colors to highlight, marking what is really important.

Don't try to catch everything

A popular question among those who are just starting to work with to-do lists: is a checklist - is it a work plan for a week or a daily one? Long-term goals and activities should be recorded separately. A checklist is a mini-list for one day. Total amount points should not exceed 20. Otherwise, you will either not cope or overwork, and both of these options have nothing to do with productivity. Making a checklist can become a regular evening or morning ritual. At the end of the day, it's time to look over your list and see if all the planned tasks have been completed in the right amount.

Verification is required

So, let's say you've finished putting together your first checklist. What to do next? It's simple, now is the time to read it carefully and check it out. First, it's important not to forget or miss anything really. Secondly, during the check, you can adjust and supplement something if necessary. And only if everything suits you, you can take the checklist to work. Try not to forget to put notes on the progress of tasks in a timely manner. If it seems to you that creating checklists is long and difficult, we hasten to dissuade you. For convenience, you can store some templates, for example, lists for collecting things on a business trip, or basic tasks for every day (provided that they are repeated). On average, filling out a checklist takes no more than 10-15 minutes along with the check, it is only important to choose a time when no one and nothing will distract you.

Analysis tool

A checklist is more than a reminder and productivity tool. You can also use to-do lists in a corporate environment. The manager can draw up checklists for his subordinates and, with their help, track and control the process of completing tasks. This tool will come in handy if you are just starting to work on yourself, looking for the most suitable methods and options for distributing daily activity. In this case, it is also necessary to check the number or percentage of completed cases and unsolved tasks on a daily basis and then form new program the next day based on the results obtained. It turns out that the question: "Checklist - what is it?" can be answered as follows: a tool for improving and assessing productivity.

I do it once every two weeks.

These are all permanent checklists. Sometimes I create a checklist for a one-time event. For example, if I am planning a vacation.

How to draw up a checklist?

  1. Cut back. This is not an essay. It's just a bunch of items. Clarity of wording! Simple dictionary! The task is to grasp the essence even with a cursory glance.
  2. Delete unnecessary items. Include only what you can forget. For example, in the checklist for writing articles, there is no "Turn on the laptop" item. I will do it without a reminder.
  3. Highlight the important. In caps or bold. The main thing is not to overdo it. One or two selections per sheet are sufficient.
  4. Edit constantly. The checklist must be up to date. Have you seen my pencil edits? Here. When there are a lot of edits, I re-print the checklist.

Where to store?

On paper, on your smartphone, on Evernote ... Wherever you like.

You can even apply the checklist directly to the item. For example, I used to use laptop stickers. But it didn’t stick))

Total

Checklists are simple and convenient. It will save you a lot of time. And nerves.

Why isn't it talked about at school? Instead of stupid lectures like: "Have you forgotten your head?"