On the second Thursday of November at the initiative of leading international quality organizations: the European Organization for Quality, the Japanese Union of Scientists and Engineers, the American Society for Quality Control and the Latin American Organization for Quality (with the support of the UN). It was first celebrated in 1989.

Target World day quality in increasing the value of high quality products and services, as well as in revitalizing activities that are aimed at drawing attention to the problem of quality. It is not only about the safety of goods for humans and the environment, but also about the degree of satisfaction of requests and expectations of consumers.

Most European countries, including in Russia, since 1995 the second week of November is considered the European Quality Week. European Quality Week is held with the aim of raising public awareness of quality issues, as well as demonstrating achievements in the field of quality.

In 2013, the date of the Quality Day falls on November 14, the quality week runs from November 11 to 17.

The theme of the quality day and week in 2013 is "Made with quality - made for success".

Product quality according to the classic definition reflected in international standards, is a set of properties of a product that give it the ability to satisfy conditioned or implied needs. This definition is based on the technical and economic nature of product quality, but it does not fully reflect what is truly global significance such a category as quality in the modern world.

The quality of products and services includes the competitiveness of an individual manufacturer and the country as a whole, saving resources and increasing production efficiency, safety of products and services for humans and the environment, as well as quality of life.

In Russia, the issues of product quality and consumer protection are dealt with by the territorial departments of the Federal Service for Supervision of Consumer Rights Protection and Human Welfare (Rospotrebnadzor), consumer protection specialists of local governments, public associations of consumers, etc.

According to these organizations, the most common complaints are about the quality of industrial goods (footwear, clothing, technically sophisticated household goods, Cell Phones), food products (sausages and semi-finished meat products, fish, vegetable oil, etc.), provision of services (installation of windows and doors by customer order, furniture production, etc.).

The goal of the Russian state policy in the field of quality is to ensure the competitiveness of domestic products and services both in the domestic and foreign markets for the stable development of the Russian economy, ensuring the highest employment of the population, solving social issues and, ultimately, improving the quality of life of citizens.

Every year, on World Quality Day, most of the countries of Europe, Asia and America host events aimed at emphasizing the importance of high quality products, services, and social governance to ensure sustainable development and a dignified life for citizens.

In Russia, since 1999, on World Quality Day, it has been annually held scientific and practical conference, and since 2003 - the All-Russian Forum, which brings together representatives of ministries and departments, public associations, local administrations, heads of enterprises and organizations, professors, employees of certification bodies and consulting firms helping to implement quality management systems.

The All-Russian Forum dedicated to the World Quality Day is called " Best Experience- for better life! ". In 2013, the forum will be held on November 13-15 in Nizhny Novgorod.

The material was prepared on the basis of information from RIA Novosti and open sources

11.11.2016

On November 10, in Moscow, at the All-Russian Scientific Research Institute for Certification (VNIIS), a conference was held dedicated to the World Quality Day and the European Quality Week, which was organized by All-Russian organization quality (VOK), VNIIS, Rosstandart, Committee for technical regulation, standardization and product quality of the Chamber of Commerce and Industry of the Russian Federation, RIA "Standards and Quality". The VNIIS site was not chosen by chance - for many years the institute has been a scientific center for the study and practical application modern approaches in the field of quality management and competitiveness, sustainable development of enterprises and companies different spheres activities.

The event was attended by representatives government agencies authorities, industry, business, academia, leading experts in the field of quality from Moscow and the regions, students of the capital's universities. The conference participants had a good opportunity to exchange views on state of the art quality on Russian market goods and services, consider topical issues of increasing competitiveness by improving quality, assess the role of quality management in the global world.

The meeting was opened by the President of the VOK G.P. Voronin, who congratulated the audience on the World Quality Day and wished everyone happiness, prosperity and creative success for the benefit of Russian quality.

Leading experts in the field of quality management made presentations at the conference: First Deputy General Director of VNIIS I.I. Gull, Chairman of the Asian Network for Quality (ANQ), First Vice President of the EQA Yu.A. Gusakov, Chairman of the Consumer Union Russian Federation P.B. Shelisch, general manager LLC "Certification and Consulting Center of International Business" A.N. Voronov and etc.

In the speeches of the participants, the problems of quality in the military-industrial complex, automotive industry, construction and education were touched upon. Analyzed in detail a new version ISO 9000: 2015.

At the end of the conference, a solemn ceremony of awarding the laureates of the Honorary Medal of the VOK them. I.A. Ilyin of enterprises, organizations and specialists for outstanding scientific and practical achievements in the field of quality.

The quality of our life is determined by many factors. Among long list Of no small importance is the quality of those goods and services that we use daily or from time to time.

How often have we come across or hear about the insolvency of this or that product or service? Many of us have to admit this almost every day. These negative moments undoubtedly cannot add any health or psychological comfort to us, they keep us in constant, very often excessive stress, cause distrust and anxiety. A whole problematic has already been formed in the modern mind when it comes to talking about quality. Has the modern economic worldview made a bet on understated or absent quality? Why are there so many substandard products on the shelves of our stores?

No. The progressive world community, observing these negative tendencies, since 1989 openly declared its resolute protest in this regard, establishing the World Day of Quality.

The initiators of this date in our calendars, according to the project site, were respected public organizations around the world, including the European Organization for Quality and the American Society for Quality Control, the Japanese Union of Scientists and Engineers and the Latin American Organization for Quality. With the support of the UN, the World Quality Day has become an annual event and is set on the second Thursday of November. In 1995, the European Quality Organization announced a week that marks World Quality Day, European Quality Week, in which conscientious manufacturers, with the support of public organizations and executive authorities organize numerous exhibitions and hold all kinds of events in support of the principles of quality of goods and services produced.

We all understand that quality problems did not arise out of nowhere. Their emergence was actively promoted by rapid economic growth and tough, sometimes fierce competition, when for the sake of quality unscrupulous manufacturers put their personal mercantile interest. This applies to everyone, including even a number of many famous brands. But practice proves the inconsistency of this position. Unsatisfactory quality acts as a deterrent and extremely negative economically factor for the entire world community, for every consumer.

On this day, we join this global initiative and wish us all to face as little as possible the outright hack-work of our unscrupulous manufacturers. Buy, purchase and use only items and services of those who protect your nerves and health, providing you with products of decent quality. It will not necessarily be more expensive, since the high price is very often used by cybercriminals to deceive the consumer. Let us be attentive and the quality of our life will begin to grow, removing unnecessary worries from us and allowing us to truly enjoy life, because it is beautiful and amazing.


World Quality Day is one of the most beneficial holidays for humanity. This holiday is celebrated annually on the second Thursday of November, in 2016 the holiday falls on November 10.

For the first time this holiday was celebrated in the world on November 9, 1989. The initiators of the creation of such a holiday were the largest international organizations with the support of the UN. Six years later, the European Organization for Quality has announced the week that this second Thursday in November falls into as European Quality Week.

World Quality Day is a day that was created to fight for the right to buy quality goods, receive quality services, education and medical assistance, live in quality built houses and breathe environmentally friendly, high-quality air! Our health depends to a large extent on the quality of food and water. The population of our country, like the rest of the world, should be able to purchase goods and receive only high quality services.

Many, no doubt, will be interested to know how this holiday is celebrated in the world. In many countries, this is indeed a day of struggle for more high quality life. Actions are being organized in support of environmentally friendly production. In stores, in order to attract buyers, they hold promotions and demonstrations of achievements in product quality. Rallies are held with the aim of drawing the attention of broad strata to the problems of the quality of goods and services. Many manufacturing companies demonstrate their new, high-tech and safe developments on this day. The main goal of such actions is to improve the quality of all products manufactured in the world and to solve all related problems.

However, it cannot yet be said that only high-quality goods are produced and sold in our country. The problem of counterfeits is very urgent, cheap, but low-quality goods are sold on the shelves. First of all, buyers should know exactly how to distinguish a quality product from a fake, by what parameters can be used to judge the quality of a product. First of all, you need to pay attention to the labeling of products (goods), by which you can find out all necessary information... If the labeling is incomplete and in doubt, then you should refuse to purchase this product. It is necessary to demand from sellers documents confirming the conformity of products to the requirements of the current legislation.

Our state is doing a lot to fight unscrupulous manufacturers. The goods are checked for their compliance with the current regulations. Work is underway to stimulate enterprises to improve the quality of their products. This is the annual holding of competitions for the Prize of the President of the Republic of Kazakhstan "Altyn Sapa", regional competitions-exhibitions "The best product of Kazakhstan", etc.

Since March 2015, consumer protection authorities for the first time began to monitor product safety by purchasing control samples of products and conducting its sanitary and epidemiological expertise. Monitoring product safety is aimed at identifying, preventing and suppressing the import, production, use and sale of products that do not meet the requirements. technical regulations Customs Union and national legislation. It allows you to monitor the quality and safety of products that are imported for sale and produced in the Almaty region.

For the period of 2016, within the framework of the ongoing monitoring, a sanitary and epidemiological examination of 1909 products (goods) was carried out in the Almaty region , of these, 5% of the investigated products did not meet the requirements of technical regulations.

Milk and dairy products account for 41% of nonconforming samples, fish and fish products - 6%, meat and meat products, tobacco products - 5%, poultry meat - 2%, fat and oil products, fruits and vegetables, confectionery, food packaging , building materials - 1%, goods intended for children and adolescents, incl. children's toys - 18%, light industry products - 11%, chemical products - 3%.

Of the food products that do not meet the requirements of technical regulations, labeling accounts for 42% of inappropriate samples, physical and chemical indicators - 16%, consumer deception - 29%, microbiological - 18%. The industrial group of goods did not match 100% in labeling.

The share of manufacturers of Kazakhstan accounts for 45% of products that did not meet the requirements of technical regulations, Russia - 22%, China - 12%, Turkey and unknown manufacturers - 5%, Republic of Belarus - 3%, USA, Korea, Ukraine - 1%

Dear residents and guests of the Almaty region! If you find products (goods) with incorrect labeling or the quality of which you suspect in trade objects, you can contact the Department of Consumer Rights Protection of the Almaty Region, our contact phone number: 8/7282 / 30-93-91.

Woland was correct asserting that there is no second freshness of salmon. Just like everything else. Quality, and again quality - this is what consumers all over the world are desperately craving now! Therefore, World Quality Day is a very relevant holiday. This is a day that we can devote to the holy struggle for our right to buy quality goods, receive quality services, education and medical care, live in high-quality houses and breathe environmentally friendly, high-quality air!

It is curious that a few decades ago this holiday did not even exist. Either the quality problem was not so acute, or we were less pretentious. World Quality Day was established only in 1989, at the initiative of the European Organization for Quality (EOQ). EOK was founded in 1956 and today the members of this international organization are 46 states. Russia is also one of them. The UN, as usual, supported the EOC initiative and, starting in 1990, World Quality Day began its march across the planet. Moreover, EOK, six years later, in 1996, gave the struggle for quality a whole week in mid-November. But, nevertheless, the main events are held annually on the second Thursday of November. And, I must say, the World Day of Quality these days is widely celebrated in many European, Asian countries and the USA.

Celebrating World Quality Day

Most likely, the majority of Russians are not yet very familiar with this holiday. Therefore, you, no doubt, will be interested to know how it is celebrated in the world. In many countries, this is indeed a day of struggle for a better quality of life. Actions are being organized in support of environmentally friendly production. Rallies are being held to draw the attention of broad strata to the problems of the quality of goods and services. Many manufacturing companies demonstrate their new, high-tech and safe developments on this day. Anyone who is not indifferent to quality can participate in community events dedicated to improving quality. global issues modern humanity.

Therefore, try to compete for quality a little on the second Thursday of November. Do you think it is completely impossible to do this? Not at all! Just quit smoking for one day or go out with the whole family in the yard, but collect empty bottles and pieces of paper. So the quality of life will improve a little. Both you and those around you.

In general, the quality of how we live depends exclusively on ourselves. Therefore, both the janitor and the handyman, and the hairdresser, and the doctor of sciences, and the minister just need to conscientiously and scrupulously carry out their daily professional duties. Then, perhaps, such a holiday as World Quality Day will simply disappear from our calendar. As unnecessary. But, most likely, this will happen in the very distant future ...